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September 2023 by Cherry O'Brien
I love the Montgomery & San Mateo branch. I have banked here many years, and they have wonderful customer service. I love that they know me by sight and remember my name.
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November 2022 by Reid
Why is your lobby closed? It’s been 3 years since the pandemic
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November 2022 by Leopold
A bank with no staff, incredible. Lobby is presently closed and they've been obviously understaffed for quite some time, certainly long enough to impliment a solution. The owners must just be unbelievably cheap and don't pay enough to retain employees, or are just plain incompetent. Keep in mind, this is literally a bank. They have the money to hire people. Apparently they just don't care about their clientele. Go bank with a credit union or someone else instead.
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November 2022 by A R
You guys need more location's and more people I'm tired of waiting on banking
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August 2022 by JoAnn Bell
I love going to this bank! They give me lollipops! The people that work here are amazing.. very friendly and helpful.
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June 2021 by Zach
Branch is closed. Nearest one had over a hour wait to get service. Can’t believe US bank is closing branches for no reason. Have several accounts I’m likely moving to BBVA.
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January 2021 by Chris Santiago
Not good with anything. Staff will lie to you to get their way.
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August 2020 by Mika P.
Great manager who actually greeted me at my car bc their lobby is closed. They took care of all my banking in one stop.
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March 2020 by Dion Tuttle
I love this location I’ve been going for years now and always get treated great! Amy is the best!!!!
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October 2019 by Jack Ariyamath
I would put 0 stars that the fact I tried having a family member deposit a money for me electronically. It was through a mobile app I didnt know about and was treated as fraud and my account was force closed by the branch manager. I didn't even get a chance to explain my story. Talk about not being treated fairly.
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September 2019 by Joshua bress
Worst customer service. Worst bank in my opinion. Fees vary from bank to bank. One charges me to cash check another doesn't. Don't go to US BANK
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August 2019 by Joseph Vigil
Shame on you U.S. bank and Nate of the Montgomery Blvd location in Albuquerque for providing the worst customer service I have ever experienced.You thrive On charging your customers overdraft fees with our without protection on fine print disclosures while providing no education to your customers. Basically thieves, taking your customers hard earned money legally and backing up your fees with fine print. Keep up the horrible service U.S. bank, Nate, live well with yourself and your horrible disgusting attitude, non human empathy and non customer service oriented skills. Great job! ? ? ? ?
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September 2018 by Joseph V.
Shame on you U.S. bank and Nate of the Montgomery Blvd location in Albuquerque for providing the worst customer service I have ever experienced.
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December 2017 by Dee Mi
Horrible customer service I would give zero stars Benjamin is rude as hell and so is Nathaniel never been to a branch that has been so awful these two are horrible they will talk down to you and throw you back with ID they also threatened to close my account for no reason I would not recommend this branch to anyone
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June 2017 by Thomas S.
Was super fast easy and Nate was amazing helped me fast and even kept an eye on my account to make sure no more crazy stuff happened.