uBreakiFix

Most Recent Comments

• November 2023 by Charles Barrack
  These guys were very helpful and got the job done on my Iphone 14. No drama. I'd recommend them very highly.
• November 2023 by Elliott Edwards
  Nick was fantastic. The service here is second to none. In this day of (no service) wherever you go. It is refreshing to be seen and heard as a customer. If you need help with anything with a button, electronically. Ubreakifix is the place to go.
• November 2023 by Noah Fauteck
  I wanted a simple cleaning because my console was overheating. They said that it would take 3-5 days roughly. Dropped off my console yesterday and that same evening they said it was done and that they tried everything and that it was still over heating. Kinda hit me as sketchy that it was done so fast and they insisted that I have them ship it to a 3rd party where they’d diagnose the problem, fix it and then charge me afterwards. I said no, I’ll get the simple cleaning and then the worker pushed the Home+ plan down my throat. As long as I sign up the subscription all of these fees are waived and then I could get my PS5 replaced at no additional charge?? Again, sounded sketchy. I said no like 5 times and then went into the store to get my console and once again she tried to push the plan.Thanks for the “cleaning” but don’t come off as pushy or desperate. It makes the product look suspicious.
• November 2023 by David Zamora
  Jesse and Paul were a pleasure to work with. Needed a hinge replacement on fold 4 under warranty. No issues and fast turnaround service same day. Will definitely be coming back for any future needs. ?
• November 2023 by Gillian Sullivan
  I will admit I have become pretty jaded when dealing with places like this but my mind has been changed!! they are just Wonderful here and will do right by you! I will look into insuring more of my devices if this is the service I get!! CUSTOMER SERVICE IS KING AND THESE GUYS GET THE GOLD STAR!!
• November 2023 by Angel Diaz
  They did an amazing job at fixing my phone. It was cracked in the center of my phone (Google Pixel 6 pro) and it was glitching out and the totally fixed it. And Also they had a very nice costumer service too.
• September 2023 by 123anaya14
  I sent my PS5 to get cleaned since it had built up an excessive amount of dust.So a whole 24 hrs later I go and pick it up and it looked exactly how I took it dust in the fan and motherboard and the back fins.Needless to say it still overheats and occasionally turns off on its own. The man at the counter told me that if it still overheats I need to bring it back to get the motherboard replaced but obviously had they properly cleaned it I wouldn't have this issue.0/10 very disappointed
• September 2023 by Skyraider17
  This was our second computer repair and we couldn't be happier. Very quick turnaround time and truly outstanding customer service. Honestly in Albuquerque, I don't know why you would go anywhere else for computer or cell phone repairs. Just an amazing location on Alameda.
• August 2023 by Julia Dees
  I’ve never been irritated enough to post negative reviews but this store seems to be using misleading sales tactics on customers. I took my laptop in to fix a screen issue and was convinced to buy the insurance policy with assurances from the employee working with me that if my device broke further that damage would be covered and I could get everything fixed. Nearly two months, several visits the store, and lots of email later I’ve been informed that no device with existing issues can have a claim filed for it. Personally, I would treat this insurance with a high level of caution and would no longer be willing to take employees at their word.
• August 2023 by Laura Smith
  I wasn’t sure what exactly what was wrong with our iPad. I had a feeling it was the charging port, and a very quick diagnostic proved that it was actually a piece of a charger that had been broken off in there (courtesy of my 6 year old). Dominic was great and honest. I appreciate his help on this and I left relieved.
• August 2023 by Joseph Velasquez
  Had a screen replacement done. Other than waiting for a screen to be ordered replacement was quick and easy after it arrived. Good job and thank you for your customer service.
• July 2023 by Susan Coleman
  Fast friendly service. I needed a part for my phone that was on back order. They kept me up to date frequently, and as soon as the part was in they called right away. The final cost was well below estimate and phone works great!
• July 2023 by Gareth Gigante
  First of all, I have never taken the time to write a review or bad mouth a business ever, but this was the worst service I've ever experienced. I took my wife's phone to get her iPhone camera fixed because the lenses were broken and the camera quality was not functioning properly. The first person who spoke to told me to replace the entire camera, which had to be ordered and would take two weeks to come in. I agreed to this but after a few minutes a second associate came to me saying they could replace the broken lenses and that would fix the problem. I agreed once more because I was under the impression that both associates had analyzed the problem when they took the phone to the back room. I payed $300 for the new lenses, and upon receiving the phone back the quality of the camera was still blurry/not functioning properly, on top of one of the lenses was not straight and the glass from the previous lease was not all cleared out. My wife took the phone back the next day to explain the problem and the associate apologized and offered to replace the whole camera unit free of charge if she came back in 7 days so that they would have adequate time to receive the part they needed. My wife went back today to have her phone fixed and they literally did the exact same thing, replacing just the lenses and not the camera unit. Not only that, the new lenses this time had strands of cotton inside the camera after installation. They did not do what they promised to do, and did not communicate what they were going to do. The associates working here clearly do not know how to diagnose a problem properly or fix it in a professional manner. I am simply writing this review so no one else loses their time or hard earned money.
• July 2023 by Stinky M.
  HORRIBLE! Waiting for months for service. I've driven 100 miles once and called twice with NO help. I am currently calling them but have been on hold for 31+ minutes with NE location to figure out what the heck is happening with my repair. Why is this so unnecessarily difficult?
• June 2023 by Jessica D.
  Paul was professional. He was quick he was thorough and amazing. I had to camera lenses that were broken and it only took a couple hours for them to fix them.