Stores are handy but always you never know how long you'll be waiting but you most definitely will be. They need more training more often to keep up with the inner working of the business not just how to sign someone up for services.
July 2023
I went in to ask for help doing a warranty claim. The gentlemen told me he could not help. He told me to go to Best Buy or Apple to have my phone repaired. I went to Best Buy and they told me they could not honor their warranty..I went to another T mobile store and they helped me order a new phone on the spot.
June 2022
Did an upgrade with Brittany and she provided excellent customer service and I really love my new phone!