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February 2024 by NutriShop NM
I have nothing but amazing things to say about Jayar and his professionalism, customer service and knowledge.I was assisted with positive and happy energy, despite the fact that my scenario took some time (almost 2 hours prior to closing time) and Jayar was more than happy to assist me until the issue was resolved. He went above and beyond and because of this i will be returning to him for future assistance.I would also like to thank the manager that evening, who also helped out so that her team could complete the task in a timely manner.
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January 2024 by Devin Gonzales
Unprofessional staff, including management. I literally spend thousands of dollars here, and they won't let you use the bathrooms.
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January 2024 by Zoey Lucas
If I could give this place 0 stars I would, me and my dad came in and the worse costumer service ever. We went in to have a batter understanding of the forever upgrade plan and trade my phone in for the 14 and they told my dad that it didn’t exist and were acting like he was making things up and were absolutely disrespectful!
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January 2024 by Miranda Gallegos
Jayar was super kind and helpful in setting up new service lines and helping get everything set up on the new iPhones!! Highly recommend working with Jayar!
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November 2023 by Jaime Diaz
Took my unlock phone for assistance to switch my other unlocked phone and the dude said they aren't trained to do that process, only if I bought a new phone from them. He said to go home and do it yourself. This was the first time I visited this lication.This location is terrible! THEY DO NOT HELP! Never going there again.
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October 2023 by Elizabeth A.
Oh I love coming to this T-Mobile, the young ladies always help me they probably think this crazy lady is back again. Lol they always help me with my phone whenever it's not working properly or when I think it's not working properly. They always go above and beyond for me thank you oh so very much.
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September 2023 by sorell klade
Friendly store right off coors rd ,clean inside and out and knowledgeable staff
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August 2023 by David Archibeque
The staff is friendly, knowledgeable of products and eager to help?... thumbs up T-Mobile ?
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July 2023 by Eric Jackson
We went in to return some old equipment. The staff were very helpful and friendly. We also picked up the Tuesday special gift while we were there. ?
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June 2023 by Dennis Ford Jr
Great staff and customer service is Top notch.
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May 2023 by Maria Sanchez
They didn't help me with my phone problem I ca.e to the othe store for help.
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May 2023 by Randy Gutierrez
Ed and Edmond have gave me the best service and help me the most ever. Just asked for them they'll get it done. PERFECT EXPERIENCE!
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March 2023 by Jerome Platero
I actually came into the store to ask about switching from Verizon to T-Mobile. To also see if TMobile can payoff my smartphone. But it's not eligible..Just Apple, Google Pixel, and Samsungs Smartphones are eligible. I have the Motorola Edge. That's ok..I will stick with Verizon. I been with them since 2000.
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February 2023 by Karen Mann
Excellent service. Knew what I wanted/needed and salesman had me in and out with my purchase quickly.
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February 2023 by Asia Explorers and Adventurers M and J
Top notch customer service... this is how customers are supposed to be treated and they do it with the best intent.