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November 2023 by Brian Thacker
Great store! I had to get my screen repaired. The repair was quick and very well done. The gentleman that fixed my phone was very friendly. Would highly recommend.
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November 2023 by Scott Gross
I dealt with JB and Alex Really great customer service. great updates throughout my service and done in a timely manner the same time I've had to use CPR and I highly recommend any cell phone repair done by them
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November 2023 by D'Aaron's Junk Removal Hauling Albuquerque
Do not recommend using this Company!! Had to file an insurance claim, Guy put in a defective screen so I had to come back, went back Guy had mailed the wrong parts to my phone off so I asked that the part be mailed and no luck. I call they just hang up and still don't have the s-pen almost a month now. Good luck with theses guys and your stuff!!
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November 2023 by James Nessle
These guys were brilliant. They resurrected a phone for me that by all other definitions was near impossible and they kept at it. Excellent customer service. I give them 10 Stars
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November 2023 by Saul Zarate
Well where should I start? At the beginning.So I took my galaxy s7fe tablet to them to fix the cracked screen, they ordered it, I had paid in advance and they installed it. They screwed up the camera, the tech made some lame excuse that he had left tape on the camera. Really, so you use tape to fix tablets?So they fixed the camera and they screwed up the touch screen and the touch pad, they work sporadically. I called to address this matter and the young man asked, "Did you not reed the contract?" He said it stated that they could not guarantee that your pc would be the same after they service it, because tablets are hard to work on. Hum, well it seem that they should tell you that form the start, you know being that they are supposed to know what they are doing. So they will not be responsible for the damage. Thats on me. Hum, needles to say Im not recommending them to anyone nor am I taking any of my products to them or any other CPR phone repair.
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October 2023 by James R.
I took my phone in and they had it for 13 days. Not once did I get an update as to what was going on what happened or if they needed to order new parts I had to call every single time to get a status update. The last call that I had with the representative Stated that he would have to ship my phone out to "Los Angeles" to his guy because he wasn't able to fix it. I let him know that I did not want to send it anywhere else and told him that I wanted to pick up the phone. Once I picked up the phone, nothing was put back together. All of the parts were falling out of the phone, the screen fell off and the motherboard. I had to go back inside and ask them to replace all of the the screws because they had failed to do so. When I got it back, there were still screws missing. I decided to just leave because I wasn't about to go inside again, and cause a scene. I'm sure the business means well but as far as I'm concerned, they have no idea what they're doing nor do they have any customer service and maybe that's the " terminology" they need to learn.
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October 2023 by jose Miranda
Worst customer service I have ever had we came here through an phone insurance claim and the phone start glitching right away the said they repaired it but then the phone completely blacked out and they refused to fix do not recommend for anything
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August 2023 by RoseAnn Ravenwolf
Had an insurance repair scheduled for my broken screen at 1pm. I got there and was told they wouldn't be able to get to my Phone tel between 4 and 5. I went to pick up my phone at 5 to it not being fixed because they don't have the parts to fix my phone. And they were waiting to see if ...... IF it was going to be on the FedEx delivery. It would have been nice to know all this at the drop off because I could have taken it to somewhere else that has the parts.
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July 2023 by Susan Rivera
I highly recommend this store for your cell phone repairs. Their prices were competitive, their service was not only professional, they were so fast! They saved my phone!
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July 2023 by Ryan Broser
The staff were friendly and helpful. They told me that it would take a day or two for the phone part to arrive. When it did come, the repair took less than an hour, and they did it for a reasonable price. I would definitely come back here!
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July 2023 by Carl Hedlund
I went to get my cell phone repaired because the screen was cracked. I got a new screen, the very next day. The guy who worked on the phone, did a really great job. I was impressed with their service. If I have another problem with this phone, at least I have a warranty on it. I can also send people I know to there shop for business.
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June 2023 by Tammy Billstein
I definitely recommend CPR shop. They were able to fix my phone in a couple of hours and for a much lower cost than my phone insurance company.
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May 2023 by Carla Smith
I will be damned the company is awesome I love the costumer service here I took my phone in and did a great job I'm in impress on what they did I have an iPhone 13 and my screen was cracked and they fix it but the on the receipts the guy incorrectly spelled my name wrong my name is Carla not Karen ?. I laughed ? but come one really get it together do I have to tattoo on my forehead but thank you for the survives
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April 2023 by M G
Amazing same day service, friendly, professional, and easy to work with. It was cheap working through Assurant to get my phone repaired here.
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April 2023 by Isabella Sanchez
Fast service, they had my iPhone repaired in 30 minutes.Lifetime warranty is reassuring, shows they stand behind their work.
