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April 2024 by Ashley Elena
1. I think your staff is beyond rude and I am not sure what happened but this place has gone down hill.2. The store manager I think is drunk. He reeks of alcohol and doesn’t care about what’s going on at the store.3. Someone needs to go secret shop this store and make a complaint and ask for the manager and see if I’m wrong. (I bet I’m right and things will be uncovered)Good luck. I’ll take my business somewhere else.
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March 2024 by anthony pino
Great staff. I wished they had a larger variety of fresh vegetables been shopping here almost a year.
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January 2024 by Lisa Salazar
The pharmacist is extremely rude, and speaks down to customers. She is not only disrespectful but also condescending and unhelpful. Claims they’ve not taken our insurance for over a year when prescriptions have been filled there for several years with no other issue.When asked to speak to the supervisor I was yelled and that she would not give me her home phone number. Which I did not ask for. Assuming there is a region I asked for contact information.Highly doubtful I’ve been given appropriate and accurate information for the supervisors name and dates she’ll be working.Highly unprofessional.
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November 2023 by Charles H.
The self checkout machine overcharged me five dollars for coffee. when I went to customer service the heavily tattooed woman was irritated that I was bothering her. She was absolutely awful to deal with and shouldn't be doingcustomer service with her terrible attitude. look out for her if you shop there. if you get a sale item, the self checkout machine maystill charge the full price. beware.
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June 2023 by Wendy Fulkerson
Best pharmacy in town. Smith's also has great sales and for the most part is cheaper than walmart especially if you use their app. The points you get from shopping there also used as fuel points which reduces your price per gallon at their gas stations.
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June 2023 by Natisha “Tish” Smith
Always have great service and my prescriptions are ready in a timely manner. Everyone there is kind.
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June 2023 by Google user
Best pharmacy in town. Smith's also has great sales and for the most part is cheaper than walmart especially if you use their app. The points you get from shopping there also used as fuel points which reduces your price per gallon at their gas stations.
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May 2023 by Mama C.
I am appalled at the way I was treated by the front and manager where's she wears a red vest I was trying to tell her about my situation about a price that I was appalled at and she just walked right off I don't appreciate a manager ignoring my concern on a price that was false so I never even got the item I just left because she walked away very rude customer service on Montgomery and Louisiana
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April 2023 by A C.
This very heavy set woman that works there late nights is very rude and unhelpful to customers as this little older lady was trying to get them to open a cashier lane so she could get checked out with a grocery cart full of groceries and she just made the lady wait 15 minutes to finally open up a checkout lane while she she laughed and joked with another employee. This store is usually very friendly until i saw her do this and she was also rude to me at the self checkout lane and was being sarcastic to everyone.
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March 2023 by Max S.
No good gasoline stacion montgomery y Louisiana(Cashiar arrogant.) and manager in the time the put complaining only take protection for employe, l have very bad day in smiths.
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February 2023 by Tina Sanchez
Attention military!!!!This pharmacy doesn't accept Tricare anymore.This is for everyone else. Please check your prescriptions thoroughly. They shorted me 30 days on a prescription that was suppose to be filled three months but was filled 2 months but marked as 3 so insurance wouldn't refill until the 23rd. I take 3 of these pills a night. I ran out and didnt have any for 9 days which could have killed me. I hadn't slept, eaten, lost 20 lbs during this time, body shakes, and seizures. I told them all this. All the sudden they produced my prescription. I heard them laugh as I turned around to leave. This group is so unprofessional and uncaring. I did go to the hospital and I'm speaking to an attorney on malpractice.
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November 2022 by Diane Styma
I saw ginger drinks and dairy free parmigiana cheese!
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November 2022 by Gerald W.
Are you dead, or is that giving you too much credit for having once had a brain. What is the nature of your type of business? Not yours, since you're too stupid to understand business. A grocery store is a purveyor of foodstuffs, which they SELL to people. Sounds obvious, but not to vapid troglodites like yourselves. WHAT the heck is with shutting down all of the checkout lines? I've seen this from you, and only you, in the past. I should have learned my lesson. How can you accurately describe flangeheads like yoursleves? I marched around your store this morning, filling my cart with all manner of items. HEAVY items, food items, cat litter, drinks, overpriced coffee, and then find that you foolishly have all checkout lines closed, and unmanned. What the heck it that? You don't understand the nature of a grocery store. I load the cart, then you run it through a scanner, and charge me the appropriate amount of money for those items. So, all you have is self checkout machines. NONE OF WHICH ARE OPERATIONAL. NONE!!! A gentleman who was unfortunate enough to be ahead of me could NOT purchase two packs of cigarettes. The store is full of cashiers, I saw them stocking shelves. Your employee, who had on a vest that said "I am here to HELP you", could not operate the automated checkout machines. How farking retarded are you? Your only job is to sell me items, and you could not do that. 6 or 7 checkout lanes, empty due to your malfeasance, 6 of the 12 automated checkers roped off, and out of reach for CUSTOMERS! NONE of the remaining 6 automated machines is capable of processing me out of your horrible, smelly store. Now, smelly is nothing new, SMITH'S have smelled like fish on and off for over 35 years in this state. But locked up, cordoned off, out of order, inept, cataplectic, absent of ANY KIND of customer service, well, this is my last time at this store. I have always called it the dead Smith's - because half the time, it smelled of death, but now I will avoid it altogether. I can only hope that people will read this, forgo your store, and your inept managers will be fired, and this store will close, and maybe a REAL grocery will go in there. Who do I have to TIP to get out of here.
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May 2022 by Roman malouf
loved the people, they were really nice and helpful!
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April 2022 by Andrea W.
Normal grocery store, came here to grab some items on sale. Produce is fresh, prices are alright, sale items are pretty great. Place is clean, self checkout is convenient, parking lot is big.
