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February 2024 by Todd Hathorne
This may be a bit odd, but I did not buy anything at this store. They get 5 stars because they helped me decide on how I can accomplish my goal with less expense. The gentleman behind the counter was thoughtful about the floor problem. He did discuss in detail the subflooring and adhesives the company sells. If I do change my mind, this is where I will get my supplies.
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August 2023 by ROBERT GALLEGOS
Great source for security needs.
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November 2021 by Big daddy “Locoguerrero” Warrior
They only delivered a safe for me, but the customer service was great. There was a mix up in communication on what I wanted which was partially my fault, but they fixed it and got my safe installed. Great customer service and would highly recommend!!
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October 2021 by Jessica
Security Source is great! We just had them move our 2030lb safe from our old house to our new house. This is an extremely dangerous operation and we are so thankful that they agreed to move this safe for us. This was also not an easy move as the safe was being placed inside our new house. At our new house there is a steep grade driveway, a tight turn, and 2 steps up before you get into the house. The team did a really great job and were very professional. They were also polite and respectful of our house and property. This included laying down blankets and then steel plates (on top of the blankets) to ensure that our hardwood floors and carpet were not damaged, scratched, or dirtied by the dollies they were using. This is the second time we have used security source and we highly recommend them. During the assessment/survey, scheduling, and move we worked with Zach, Andrew, Warren and two others (forgot their names! sorry!) - all of them were professional and nice to work with. Thank you!
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August 2021 by Bryan & Morgan
Rude lady hung up on me
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July 2021 by Therese C.
Terrible! Wanted cameras for our home. Zach came down and looked at our property to see what needed. He was supposed to give us an estimate. Never did. I even called and asked for the estimate. He said he was working on it. What a waste of time! Don't waste your time with this business!
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May 2021 by Jonathon Donaldson
I had no issues with this business at all. I worked with Zach throughout the process. I had a safe delivered to them from another company (check out Sturdy Safe!) and then they delivered and installed it at my home. This safe was 2030lbs - a beast for sure! But the 2-man install crew (Phil L and Tom S) did a great job and positioned the safe precisely where I wanted it. They also installed shims underneath the safe to make sure that it didn't wobble and to make sure that the
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May 2021 by Jonathon D.
I had no issues with this business at all. I worked with Zach throughout the process. I had a safe delivered to them from another company (check out Sturdy Safe!) and then they delivered and installed it at my home. This safe was 2030lbs - a beast for sure! But the 2-man install crew (Phil L and Tom S) did a great job and positioned the safe precisely where I wanted it. They also installed shims underneath the safe to make sure that it didn't wobble and to make sure that the door didn't have a "run" in it (i.e. continues to fall open or close after the door has been stopped by the user). I was very pleased by the service. Phil L was especially helpful in showing me how to wire the safe for power, showing me how to operate the combo lock, and ensuring that the safe was in the exact spot I wanted before they left. Awesome! And also, according to my research, this is the only safe company in the entire city of Albuquerque/Rio Rancho that can/will move a safe that is this large and this heavy - so they are basically your only option for something like this. That said, I thought the price was fair and reasonable considering how insanely heavy and dangerous it was to move a safe of this size. I can't speak for any of their other services/products but as far as safe installation goes I highly recommend. A+ Thanks!
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March 2021 by Jacob Otero
Very excellency service and a very good product. Jason my sales rep was very helpful in helping me choose the safe for me. I ended up with the American Security SF6042 and I am very please with it. Also it was delivered the very next day.
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March 2021 by Deanna Dopslaf
Outstanding customer service, took amazing care of us. Had a great collection of safes to chose from.
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February 2021 by Angelina U.
Terrible service!! Zach confirmed appointment date and time to change the locks on my new home and to install a new security system. Did not show for appointment nor did he or anyone else from the office call to offer explanation. I called to ask what the issue was approximately 30 minutes after the scheduled appointment time. Receptionist presented as "annoyed" I was calling. Zach eventually called back stating he would be at my home between 3:00& 3:30 pm. He did not show nor did he call to let me know he was not available. Total waste of my time!! Would not recommend this company. Unprofessional and disrespectful!! Contacted another company received prompt and professional services Do not recommend using this company!!
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February 2021 by John Reich
Good store for security safes and other security products
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January 2021 by John Roth
My 16 year old safe that I purchased from Security Source has been perfect for my needs. That is why their guys have moved my safe four times since 2004. Each time they sent a team of professionals who did the job quickly and smoothly. They are as pleasant on the phone as they are in person. This local business is a unique asset to the Albuquerque community.
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July 2020 by Lou Wagner
Excellent in-store service. Thanks for making me believe I'm a valued customer.
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June 2020 by Leo Candelaria
Excellent place .
