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February 2024 by Ramon P.
went into Juan Tabo store to get a circuit breaker and was told by the employee they are not electricians. they had to come from smoking outside to come in. they were so disinterested in giving any kind of help what so ever.
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February 2024 by Amir W.
I recently moved to Albuquerque, I went in, and the owner or manager gave me a dirty look when I asked the clerks, a male and an old female. They acted uninterested. I asked about a particular plumbing pipe, and they told me I could look for it without even saying where. I asked if I had done something wrong and the manager came towards me with a furious look and said that I could go else where I didn't like it. Being a black man, I knew they were just not happy that I was in their store. This store is very racist!!!!
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March 2023 by Karla S.
First I'm leaving a review for the Samon's on Menual,over the years. I enjoyed the fact that you were directed to the counter and the gentlemen would assist you in finding the correct part and if you knew what you needed you could find it yourself. The assistant manager was helpful, however I purchased the wrong toilet flapper twice.on my third return of course I needed the assistance, there were two young men behind the counter, one was talking to a customer on the phone and the other was on his phone either browsing the internet or playing a game. I approached him and asked him if he could help me, first off he gave me a dirty look,like you are interrupting me, my response was what?? "What's the problem? I came in twice today and was treated professionally " his response was " I'm not a professional haven't you heard of help yourself?" Never in the decades I've been to Samon's have I ever been treated in this manner! I told him"if you were my employee I would fire your a$$" I don't know what make this guy so special because on my third return for a refund he was still employed, not only that my refund was not done correctly by him I had to argue with the manager and assistant manager that I was due a $14.00 dollar refund since there "star employee " processed the ticket wrong. I can understand that everyone has a bad day at work however he DIDN'T even try. If this is the future we are doomed!!'
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March 2023 by Clayton Kinnikin
This store is super racist. My step son who is half black went in and immediately was followed by 3 employees who never did ask if he needed help. And the cashier was extremely rude as well. When handing back his card and receipt she just threw it on the counter in front of him. I’m white and they make me embarrassed. They are the reason we have so many problems in this country.
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September 2022 by Mariana Perez
Arrived at 5:45pm and the rude lady closing the door said they were closed. We just needed to exchange a faulty piece we had just bought from them but we were still turned down. Their website said they closed at 6:00pm. Very poor customer service.
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September 2022 by Shakeyk3cs9
Knowledgeable employees find stuff quick.Curtious cashiers.
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August 2022 by Athena Mae
The Gentleman that helped me was very friendly and knowledgeable about his inventory. He was quite polite and honest about what size was needed and wasn't expecting to upsell me. I'm glad that this store is still around.
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August 2022 by Ernesto Guzman
Closed at 5:45pm when everything else says 6pm. I had called just 10min and placed an item for will call, not once did they mention that they'd be closed within a few minutes. There were several other customers that arrived at the same time as well which were turned downed. The gentleman yelled from the inside through window "we're closed" I pointed to my watch and said we still have time before 6pm and he then yelled "we close at 5:45pm" extremely poor customer service.
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August 2022 by Santana Gonzales
Rudy was so very friendly and helpful this place had everything we need and great prices!
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July 2022 by Wilfred Sanchez
Slow service employees at counter just stand there dont ask if you need help..the store stock is very limited..alot of empty shelves ..the last 4 times I've been there they didn't have simple pvc couplers elbows or reducers the only thing they had was the pvc glue..I can't imagine how this place stays in business.
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February 2022 by Erik Kenton
Got a new water heater good price for sure..??
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August 2021 by Antonio Maldonado
Nice staff! Have what I need and not crazy busy like other big box stores! This place rocks!
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June 2021 by Jay “JoKerDaGrEaT” Ant
They kinda want you to go in and out really quick or they seem to get an attitude. They've also gotten an attitude over questions like where is x at or is there a substitute.I also would never buy another water heater from salmons had trouble with one. Then the replacement one didn't light. The 3rd one we had to light manually
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June 2021 by Joshua Antillon
They kinda want you to go in and out really quick or they seem to get an attitude. They've also gotten an attitude over questions like where is x at or is there a substitute.I also would never buy another water heater from salmons had trouble with one. Then the replacement one didn't light. The 3rd one we had to light manually
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June 2021 by haley armijo
This location is great!!! I'm always greeted immediately & taken care of. Each employee takes their time helping you & always makes you feel welcomed. Shout out to MARK!!!! I highly recommend this place!!!!
