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February 2024 by jonathan wittkofsky
It's great to be back the staff was really good to me Vinny remembered me after being gone for many years so it was great to get a return warm welcome and be remembered
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February 2024 by Hey Hey
I went into the store, looking for a computer that suited my needs . They didn’t have what I was looking for so I decide to go with a different size computer. I felt like I was being treated more like a criminal than a customer and I had never been there before Or used Rent-A-Center. The guy at the counter was acting very off. I don’t know if that had anything to do with me being African-American, but I felt I was being treated Very weird However, he did tell me what was required in order for me to apply and he was saying it as if it was something negative that I could not provide So after asking for 4 references, my bank account info, my address, my license plate number make and model of car ,utility bills, my work number paystub‘s and $100 down I still said OK that’s fine. However, The guy told me that it would be 30 minutes before he knew if I was approved So I said, OK I have to run an errand and I will be back. He said I will call you to let you know and I Said OK two hours went by he never called so I called the store to see what was going on and they said oh yeah you did get approved now we just need to wait for a few more Things and will give you a call back hours went by again and no callback so I called them and they said oh yeah you need one more reference proof of address which I sent them my paystub with my address and the lady stated they were closing and they would get back to me the next business Two days have passed and I haven’t heard anything from anyone. I did not even receive The emails like they had promised to me To look out for I felt like they did not want to rent to me an expensive item because of my skin color and they stereotyped me. and I have been dealing with this kind of thing since I moved here to Albuquerque from California but anyway I felt like it was very unprofessional, and they left me hanging. Without knowing the status of the product or what’s going on with my account after days of not hearing from them and so now I have to call them back and I am not going to continue with the order because I felt as if they did not want my business Or cared enough about me as a customer.
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February 2024 by Joe Vargas
Awesome experience
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December 2023 by Cara Hinton-Arvizo
I have 3 running accounts with them. They are quick to get me what I need. Even over the phone cuz I work so much it's hard for me to go in. They get me going and fast! Helped me out so much. They do.whatever they can to accommodate my situation. And my payments are easy and they are cool when I have to call them in. Would recommend the store on Central by the churches. The staff there are awesome!
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October 2023 by Stephanie Brito
Easy, fast! Thank you!!
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May 2023 by Willie Russell
I enjoy shopping its easy quality products never no problem
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May 2023 by Stephanie Chavez
Very helpful, great customer service when I was having issues with my washer
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March 2023 by Kathleen Valles
Super fast and easy pre approval
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February 2023 by amy mcwhorter
Everyone is just great at my store. Love the same as cash prices that I can pay off on or before last day.
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February 2023 by Brandy Rogers
Monté is always so nice and helpful! I have 0 complaints about any of the staff. Keep up the good work, y'all!
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January 2023 by David Serrano
My delivery was sopossed to be yesterday. I’m still waiting for it.
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December 2022 by Everett Gomez
Amazing company!
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November 2022 by Derrick Koyona
Well, I haven't bought anything from the store in over probably a year. But I purchased a washer and dryer, and also a 75 in TV. I was pretty satisfied with what purchased. I give the guys in the store a 10 for their professional service and their hospitality. They were real understanding about what my needs were. Thank you Rent-A-Center.
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November 2022 by Em Gann
Overall everything was really easy to use and the quality of the products I purchased is second to none.
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November 2022 by Kayla Marie
Most best experience ever
