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March 2024 by Cathy McCurdy
My mom's house caught on fire in February 2023. Paul Davis was brought on board by her insurance. The company as a whole was there to help me through this process. It would take a whole year to rehab this house. Paul Davis content manager Nena and the techs Cody, David A Rael, Gerald, Israel were very helpful. Cody was there at the beginning. He saw the devastation I was going through with this fire. I was extremely GREATFUL that my mom was not hurt, but this was a lot to take in for me. Mena and her techs delivered part of the items to my home and helped load a trailer and then met us in the southwest valley to unload our trailer. What a TEAM!!!!! Extremely professional and Extremely Helpful. Thank You SOOOOOO Very Much.Cathy
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March 2024 by Tammy CdeBaca
We had the pleasure to work with the Paul Davis team the summer of 2023, and recently had the work to our garage completed. We had a fire that caused quite a bit of damage to our garage. I called Paul Davis several days after the damage happened, and quickly received a call back from James Retter asking when he could come by to give us an estimate. He came by later that afternoon, along with his two associates, Craig Swan, and Zack Dozier. I was very impressed with how quickly the team pulled together to come and meet with me. They were all very knowledgeable and willing to have their teams get started quickly to get our garage repaired. I received communication from James with an initial estimate which I was very thankful for. We had the mitigation work start that next week. Craig and Zack’s teams worked hard to deal with our personal belongings and to take our interior walls down to the studs. This was a lot of work for the team. We had many professional, hard working, and kind individuals work on our garage (Bradley, Conner, Keith, Cody).These employees did a lot of the work early on in the process. Once the mitigation was done I was working closely with James Retter. He has been so kind, patient, and willing to work with me to answer all of our questions and keep the work moving. He was able to schedule all of the sub contractors in a timely way. I really appreciate how he always kept me informed. James sent several guys from his team to finish work in the garage. David, Zack, and Donovan. David came by several times and did a great job. He kept me informed and always was so kind and willing to answer any questions I had. I appreciate all the guys on James’s team. I also really appreciate the very nice receptionist in the office, I came into the office quite frequently to drop off payments and paperwork. She was very kind and always very helpful.I would recommend the Paul Davis Company and Team to handle any type of home repairs needed.
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March 2024 by Mitzi H Condit
This company was excellent and a pleasure to work with. I recommend these people highly to anyone who needs this work done.
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March 2024 by Coy Brewer
Very professional and thorough company. Did a great job.
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March 2024 by Kristena Hernandez
If you have an opportunity to go with another company, do it.I am extremely dissatisfied with my experience with this company. The original estimate was to take a month or two. 6 months later the work was completed. Not only were their delays in permits (some of which were delayed with the city, but mostly because the process changed and James Retter, construction associate, did not know how to submit them).Paul Davis had difficulty completing the work properly. They failed the initial gas inspection. They never scheduled the garage door installation, when they finally got it scheduled the contractor they sent out tried to collect additional payment from us. The painting wasn’t complete in several spots.They accused me of not getting the bill paid in time when they never sent a final invoice, after insurance payments.Then they expected me to sign a certificate of satisfaction. They have their office lady (who was the only professional in this company) call me instead of the owner or reconstruction associate. When the office lady called me she said that they need me to sign this form for the warranty to be effective. I asked who said that and she said one of the owners, Mr. Cole. I asked where that was in the contract because I never read that, she couldn’t find it either. I asked if the owner would call me to discuss my concerns that I had expressed to James and again when the office lady called. I haven’t heard anything back from anyone.On top of that they left the place a mess, used our bathroom facilities and didn’t clean up after themselves.The contractors cleaned their tools in our sink and ruined it. When I told James about this he said he couldn’t do anything about it because it’s been too long.I will never work with this company again. Be aware of who you hire to help you in an emergency. This is not the place to take care of your investment. It will also require 4-6x the estimated time to complete.
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March 2024 by Cassandra Crow
So glad my insurance set me up with this company they have been super kind and helpful and very thorough with my home repair l.
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March 2024 by Rick Hofer
Everyone was very kind and courteous that we dealt with including Kurt, Carlos, Leo, and Cue.
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March 2024 by Ron Bjornberg
Isreal Jaramillo is very diplomatic when questioned about various matters. Does a good job. All is fine w/ Paul Davis, except its taking too long, ron b.
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February 2024 by Brian Dennis
Paul Davis Restoration of NM did some internal and external repairs due water damage. This included painting the stucco on the east side of the house. The paint did not match the rest of the house. I spoke with Terry, the project manager, and he assured me that the paint was the same, since a piece of stucco was used to match the color. As you can see the color is not even close. Paul Davis sent a "paint expert" to look at the house. Nothing has been done to fix this error.
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February 2024 by qtc shva
Remediation and Repair Teams were both excellent. Chris is the best. Highly recommend them.
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February 2024 by Mike Antley
Juan, Leo, and the rest of the team did a fantastic job. Everything from identification of the problem areas, preparation to perform the work, installation of the insulation, drywall, and painting, to cleanup, professionalism and courtesy was all first rate. I highly recommend them. It's no wonder they are the preferred contractor of our insurance company.
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February 2024 by John Jones
Worked here, no benefits, lousy management, lousy pay....we are Paul Davis !
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November 2023 by Steven Massey
I called to reconstruct after a slab leak with reroute of plumbing. Unfortunately, Paul Davis won’t help at all unless they are being paid directly by insurance. Wow.
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October 2023 by George Gomez
My experience with them was great details thru our communication and great jobs to take care of the house that needs. Thank you!
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October 2023 by Cathy Moortgat
When our home was flooded by a defective water softener filter while we were out of town, we called Paul Davis. They were at our home within a few hours. We had them do the dry out/demo and then the repair. Everyone we worked with was professional and responsive, and our home looks like it did prior to the flood. We were pleased with the work they provided.
