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February 2024 by justin gilmore
Good prices great products
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February 2024 by Danny A
Eddie was very helpful getting my brake light replaced. He showed me how to access it and made sure we got the right part. Couldn't have asked for faster better service!
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January 2024 by Larry Diefendorf
They took good care of me
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January 2024 by Sunny
Cris was super helpful! She went above and beyond to help us figure out our battery and alternator issue. We went back several times and she provided the best customer service possible!! Thank you Cris!
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December 2023 by Ryan C.
I walked into this shop today at 10:44 and was at least expecting someone to say hi. I walked around the store searching for a few items, blinker bulbs and bulb grease. now, while I was walking around for 4 minutes looking intently thru the store and going down each aisle coming back up and looking the employees in the eye with a puzzled look these two lackeys could not even be bothered to ask me what was looking for, Jesus (the clerk/) stood there with a smug look on his face. Because he definitely wasn't helping not sure he could do it without a computer which is puzzling because I am sure they spend their lives here and not enough to know product or customer service. I think they were just there to collect paycheck? they definitely were not there to "help" anyone. the other girl behind the counter with glasses could not be freed from her conversation to do her job either which had nothing to do with car parts. man, you guys really scraped the bottom of the barrel with these two. luckily I was able to find what I needed and got out of this garbage store. I remember when people had pride in their workplace. that has sadly been missed at this store. Unfortunately I think they were doing their best? nope, they were just complacent.
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November 2023 by Savannah Carter
Came here to get the OBD codes for my check engine light and they were really kind and helpful. I'd definitely come back!
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August 2023 by René Ruiz
I would say in general they have everything I need for all my automotive needs. The only issue is I have 2 auto zones that are closer and I usually go to them first but I also finding out that they have more in stock items than auto zone in general.
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June 2023 by Kevin Saavedra
I went in to look for a shift knob a couple weeks ago and I appreciated them letting me use their toolkit to disassemble mine. One guy was super nice, but when I asked about what knob would fit my vehicle with automatic transmission someone at the next counter just brushed me off with "they're all universal." I didn't think that was the case, but I trusted his judgement....guess what? They're not all universal.
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June 2023 by JR Mora
Always horrible experience I attend a school less than a minute away from this location, and the cashier by the name of Dave always has a poor attitude not to mention I’ve been in there a ton of times and not once has he been helpful for some reason he always has a hard time finding the part I need and he acts as if the part I need doesn’t exist literally! I drive a dodge Durango 2017 super common vehicle
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May 2023 by Karla Dana
This place is great! They helped me get the exact motor oil I needed and even delivered it to me as a favor. 10/10 would recommend this place for great customer service.
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May 2023 by VintaJe Life
O’Reilly on San Mateo is the place to go if you’re an amateur car person. The cashiers are knowledgeable and helpful. I ordered the wrong part because I accidentally told them the wrong year of my vehicle, but they took it back (unopened) and gave me my money back. Just know that if you order something, YOU pay for the shipping. I wasn’t told and didn’t realize until I got my money back…minus $20 for shipping.
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May 2023 by Mike Garcia
This place is great!..they always have what I need. Very helpful people that work there.
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February 2023 by Escape Tm
The guy I talked to over the phone came off rude and didn’t know what he was talking about.
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February 2023 by Edgar Ariz
I was on my way to THE OTHER auto parts store, then I look to the left side of the street to see the homeless on the corner then he was asking for $ to buy food, we all know he wants to buy fentanil, so then I took off and find myself driving in front of OREILLYS I stooped and left the store with a big smile of satisfaction..
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November 2022 by Erwin Hellman
Was able to replace my spent turn signal with upgraded led units. And installed it for me at no charge.?
