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April 2024 by Annie Tiques
No waiting! Everyone was very professional and efficient. My 2nd time using this urgent care. HIGHLY RECOMMEND.
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April 2024 by Amy Sandoval
Short wait. Kind staff. Excellent care from very nice doctor! I would definitely recommend Nextcare.
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April 2024 by Janet June Torres
Their was practically no wait and the Dr. Was very kind
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April 2024 by Joe N.
Quick, clean, kind and professional!
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March 2024 by Beverly Salas
Very efficient front desk receptionist and careful dictor.
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December 2023 by Shay marie
The front desk lady was respectful, the MA was kind and considerate the doctors definitely went above and beyond and got me taken care of with 20 minutes. I will definitely be back for any of my urgent care needs and will refer.
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December 2023 by michelle bianchi
This place is amazing and I think I've found a treasure. You can make appointments, or just walk in. They tell you how many are in front of you so you can wait I the car and relax. The doctor was fabulous and actually listened to me! Wow!!!!
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December 2023 by Dr. Maria Van Gelder, MD
Customer service was able to fit me into a clinic. That had a provider for my ear pain. And I am very grateful to them. Because, after all, is the day after Thanksgiving. I appreciate you. Happy holidays. I returned for a dog bite wound and the provider at Menaul location was nice and very thorough. He took care of me very well. The provider is Excellent
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November 2023 by Roberto Cazé
I scheduled 3 different visits to get an in person appointment 12+ hours before the scheduled appointment time. All appointments were changed to be remote, with the final changing 5 minutes prior to the appointment while in the parking lot (prior appointments had been cancelled upon Nextcare changing them to remote). Upon discharge, I was notified there was no copay despite me informing front office staff I had a 30$ copay. Within 4 days, and without notification, I was informed I had a 50$ debt which had been sent to collections without any prior attempted contact on behalf of Nextcare.
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November 2023 by Candace Jones
I was able to check and do my paperwork from home, then just tell the nice receptionist at the front my name when I got here. I was able to be seen fairly quickly, especially for already being backed up on a Monday. They were all very nice and helpful.
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November 2023 by Bobby Jones
The best urgent care in Albuquerque! I would not go anywhere else! The staff and medical staff are very helpful and friendly! They treated me like a human being not just a patient needing medical attention!
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November 2023 by RoseAnn Serrano
They are always friendly, fast and efficient. This is my new go-to. It's easier than going to my primary care. That's for sure.
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October 2023 by Rick Williams
Had to wait over an hour just to be checked in and told that the wait was over 2 hours even though they had just 1 other person in the waiting room. They don't answer the phone and will keep you on hold for up to an hour before just hanging up on you. Doctor don't send prescriptions on time and they will make you sit in an exam room just for a physician to come in check your breathing, look you up and down and throw a random prescription at you.
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September 2023 by Hephzibah B.
I came in on the weekend with low immune system per blood work at 5:15pm. We have great insurance, and medical savings, the woman, heavy accent, was so rude and negative. She basically tried to humiliate me saying I don't have insurance loudly, even though we do, they just don't take Presbyterian. Then when I said we have medical savings, she said they probably don't take that. When I told her my dr said not to go in regular ER due to my weaker immune system, she said "you will pay $190 and he may send you there anyway". She said "after you get back there the price rises." I asked her why it was $70 some dollars last time I had my throat swabbed... she said "that is because there is a Provider back there today."I explained that I have been under care of cancer center and can't go to the crowded ER with my current blood work, she was even ruder.What kind of establishment are they running here? Where are they hiring from? So prices vary like market place fish depending on a Provider being there.The one on the West side was nothing like this but perhaps ownership has changed?We thought this would be a place to be exposed to less germs. Instead, I encountered a cruel and negative receptionist. NEVER AGAIN
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August 2023 by Billy Croan
AVOID. Extremely unpleasant receptionist would not make eye contact with myself or my husband, would not even give me her name. 2023-08-10 AM. I'm guessing she's homophobic because we did nothing to bother her. Husband was silent until we decided to cancel the visit. I came there for care and all I got was attitude, eye rolling, and indifference. She made us feel like a burdon to her and not at all welcome or wanted at all. When I tried to talk to a manager the manger just told us to get out. UN BELIEVABLE. This should be illegal. 4.4 stars yeah right. I'll never believe a Google rating again. She nearly ruined our vacation.
