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“Came into the store seeking a new service due to having issues with my last phone carrier, I had a wonderful experience!! Primo was super helpful! He made sure to go above and beyond to get me the best service plan and any discounts I qualified for!! If anyone needs a new phone carrier go see Primo!! Thank you so much!!!”
“Target sent me here to transfer my old phone to my new one. The service was GREAT!! They also had great phone accessories such as phone cases and screen protectors. This is my new go to place for any phone related needs. In and out in 30mins. This cell phone shop is highly recommended✅️✅️✅️✅️✅️”
“Excellent experience. S23 ultra needed to be fixed and I was able to get Samsung screen, NOT aftermarket. It works excellent. Customer service was excellent. Had my phone fixed in 1.5 hours. Thank you!”
“Izaac was amazing!! My phone was having charging issuses and Izaac took a look and Ta-Da! It works. If you have any kind of phone is come see Izaac he can help ?????”
“Gabe helped me clean my USB jack on my pixel 6 pro and it Working better than ever. Thank you so much I highly recommend this store so much more friendler than in Santa Fe!!”
“Cristian is Amazing, knowledgeable, friendly, welcoming, FAST and reasonable!!!
I highly recommend him and he is conveniently located right off of Juan Tabo and Constitution and is accommodating to anyone’s schedule”
“Nevada helped me with numerous question and problems. She was very patient with my ineptitude and went out of her way to solve my dilemmas. Thank you for hiring her.”
“Jonathan was very nice and friendly. He fixed an issue with my phone. He is very knowledgeable and informed about Apple devices and phones. He gave me a high level of outstanding customer service and support. He went above and beyond my expectations and standards for customer service and support. He was a great associate who should be promoted to management. I was very blessed to have him fix my phone issues.”
“Alexander the store manager was so helpful really knows his stuff definitely coming back here never going back to the corporate location on coors they are so rude. But here I get everything I need in a timely fashion”
8:30AM - 8:30PM
4111 Coors Blvd NW, Albuquerque
Mobile Phones
“About Nancy: we changed our Internet with her in March after many issues with another carrier on streaming and even my printer. Nancy followed up with us since our address wasn’t available yet. We are thrilled now.”
“This location on coors bypass is a great location to go to for the help you actually need. After going to another location closer to me, I ended up here because the two women at the store by my house were rude and couldn’t help me. I showed up here, and even though the associate had to grab his manager, they spent the time to resolve my issue and made sure I walked out of there satisfied. I will most likely only go to this location in the future.”
“Kate and Derick were amazing. We had an issue with our family plan that needed to be split and a new plan created. We first went into a store (not this one) they told us to call. We called, they told us to go to a store. The cycle spiraled way out of control extremely quickly with no one helping or attempting to take ownership of the problem. I finally figured out that a CORPORATE store not an AUTHORIZED store had to help.
We went into Kate and Derick's store. The BOTH spent two hours working with us, customer service phone reps, and multiple options (we didn't know existed). In the end they solved our problem! These two do not make enough money to do what they did. Above and beyond. ATT customer service's phone tree is completely useless. These two were fantastic! Thank you both!”
“Paris was incredible! She provided me with an excellent quotation to replace my screen. They promptly replaced it, and I was on my way! It was a pleasure speaking with her, and she has fantastic customer service abilities.”
“Lula and brittany were amazing young ladies ! The other day i went in and a native man was working and he was so rude to me i left in tears ! So the next day i went back to talk to a manager!! Lula and britt both apologized for there coworker and helped me with my text messages! I left with such a better taste in my mouth! They were incredible!”
“Wonderful service, professional, and kind. I do think they need more employees because quite a line grew while we were waiting, and they didn’t have the exact model phone in stock we wanted (Samsung Ultra in black.)”
“Need a real good salesperson with knowledge real depth knowledge ask for Katlyn she has the real answers and can explain it in real terms.
I love AT&T service for the mountains I live we have range all over.
Thanks for having her she was of great help. I feel better having switch just never by through anyone but store folks.
Run from sales representative in Targets or Walmart.”
“It was fabulous. Representatives were knowledgeable, courteous, friendly, and eager to help me, etc. I am very happy I went to that store. I originally only wanted to get help with my current phone but wound up purchasing a new phone. The trade-in discount was very generous and well worth the purchase. I will recommend that store to anyone and will not hesitate to return. Thank you for the awesome customer service which is rare and quite lacking in too many current employees no matter what kind of store employs them!”
“Been randomly doing business with them since they opened up. Have bought everything from new phones to accessories from them. They are always helpful and checking for discounts on large purchases.
Recently cracked the screen on my Sansung s10 and the average cost was 300 to fix the screen. End up here to see what upgrading my phone would cost. (Have a huge dislike for calling any 1800) They offered me a 400 by back on my phone and 400 for a new S24. Pretty much a no brainer there. They smart switched my phone and was on my way. Picked up a handful of accessories while I was there. All in all, very quick and painless effort going in to see them.”
“JC was very helpful and explained everything to me. Showed everything that was done and will be billed. I was very happy and excited with with him. I will be coming back to this store. Very happy with the service.”
“Every time I go to this store I leave so happy and grateful for the wonderful staff. Mike was so patience answering questions and helping me to figure out my options, and Valerie helped me with all my selections and put everything together for me. What a blessing that was - it would have taken me days. I wish I could leave 10 Stars, 5 for Mike and 5 for Valerie. Thank you for saving this day from becoming my worse nightmare.”
“Customer service is usually very good, it is just the availability of desired products that hinders a visit. I was wanting to upgrade my phone and there wasn't anything less than $200 out of pocket.”
“The managerJordon, was extremely helpful not only to my friend who was there to upgrade an extremely old phone, but also to several customers ( elderly) who came in while we were these.
Def reccomend..”
“It took me 3 different Verizons Stores before I was able to find someone who was willing to help me and answer my questions. Kate was very knowledgable and very informative and took the time to set up my phone. I appreciate all your help!”
“After getting my new phone from their San Mateo and Montgomery location I went home and had a few problems setting up my device and originally went to the 4th and Griegos which was the nearest location to me at the time this location I highly recommend Never! go there. However after taking my business elsewhere to this location Ariel was super sweet and nice and helped me figure out my problems with my new phone she took the time and effort even tho there were a few little things going on with my phone but in the end everything worked out.”
“If you need something done right, come to this location. I had been to two locations prior, and both gave me very limited information. Its refreshing to see employees who have great customer service skills and who are happy to help with your needs.
Thank you Ariel and Manuel.”
“I was having an issue returning a phone since my father passed away when I went To This store due to confusion from Verizon. I met up with the associate named Antonio. He was very helpful attentive and listened. He didn’t want to give me any bad info so he called customer service and customer service told him that they would send out a box the next day due to the fact of I did not purchase this phone at this location. It was purchased over the phone so therefore I cannot return the phone to this location, but I will recommend, anyone who is looking at Verizon or needs help from a Verizon store to visit this location because of my experience with Mr. Antonio I have to say Great job, Antonio and thank you for what you did”
9AM - 7PM
200 Coors Blvd NW, Albuquerque
Mobile Phones
“I went into this store yesterday for my break I needed a phone fast, my current phone wasn't charging. I didn't have insurance. I was cringing because I know cricket phones are Expensive. When I walked into the store I was greeted kindly by all of the employees. The person that assisted me had amazing customer service skills I was so impressed he was so helpful. On my receipt it says Jesus C. To my surprise I purchased the Motorola g stylus for 69.99! As a current customer I was not expecting that at all great price, so far I love the phone the only downfall is the battery goes down quickly possibly the apps I'm using.”
“I cannot say enough about Ryan Muniz Pagan at Costco on Renaissance. I had just come from a horrible experience with Xfinity. Ryan patiently and happily ordered,and then set up, everything for me, including all of the perks!!Thank you, thank you so much Ryan!! I recommend anyone and everyone come see Ryan at Costco! I am very, very happy.???”
“I went to this store to switch my service to T-Mobile and was assisted by Callie. She was awesome! My previous carrier did not make porting my number out easy, so I arrived thinking I was prepared but wound up having some problems due to incorrect information they had given me. Callie knew exactly what was going on and was super helpful and informative about the process, which helped resolve it way faster than if I was on my own. She was also really knowledgeable about the general plan/phone/accessory stuff we talked about. Plus she was really fun to talk to and really sweet. I normally would have been really frustrated about those porting issues but being able to joke with Callie about them and having her tell me exactly what was going on made it into a pretty pleasant experience.”
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“The customer service at this location was excellent. In particular, Sugeh kindly and very patiently helped my dad setup his new phone, it took awhile as it was linked under another family member & required extra steps to verify. Highly recommend this location.”