-
January 2024 by Elaine Abeyta
Everytime I do an upgrade and want to keep my same plan they always manage to add stuff to my plan.
-
January 2024 by Kristian
The manager is very savvy and personable Staff is great service is great
-
September 2023 by Valerie Cotton
Wendy the store manger, is the nastiest customer service rep this store has. I'd recommend doing business at the Metro on 800 Juan Tabo Arely that store manger,could teach these other stores how to be managed. Shame on the private owners of this eubank store for allowing this type of service.
-
June 2023 by anna w
This place is racist and the lady always has an attitude.
-
April 2023 by Julieta Vega
LOUSEY-I came to pay a friend's bill and buy 3 phones at 7:40pm (they are supposed to close at 8pm), I would have bought 1 phone only if they were worried about it being so late.It's supposed to be that if you close at 8, that's what time you close the door, whoever makes it in the door by 8 before you lock, makes it in and the workers stay to help them until they are finished.Now everyone wants to leave at store door close time, when they're supposed to stay after and clean ect.Recently it's because kids are running our businesses incorrectly since COVID and pushing limits on what they can get away with. People used to fear locking the doors early because corporate or the district manager would write them up and if they kept it up, they would get fired.Maybe we need to call...But it's lousey and inconvenient for those of us that worked till 7:30 pm and rushed to make it there on time and still lost out and work the next day 6am-730pm.
-
August 2022 by Angel Templeton
The staff was good helped with my questions.
-
August 2022 by Dennis Duncan
Went to PCS to get my number on my new phone.People were professional and helpful.Eric was off the chain.
-
July 2022 by Jaime Brown
Great customer service!!! These two employees went out of there way to help me when my phone broke. They stayed positive and patient through the entire process. I was explained multiple options so they could help me decide on the one that worked best for me. If they were unsure of something they quickly took steps to answer my questions and concerns with correct up to date information and or solution. I would happily recommend anyone and everyone to visit them for there cell phone products and service. They made the stress of having my phone break not so stressful... I left happy with my new phone. I will continue to go to this location because of the great customer service!
-
May 2021 by Annamarie W.
I had went into a metro to upgrade after a year and a half with my phone, I was sold a defective phone and I'm stuck with it. they ordered me another phone, that I had to pay additional for, I didn't have the money at the time so I was turned away when I did come up with the money to go pick up the working phone. I'm stuck with a phone that doesn't work. No ringer or speaker. Its a silent phone.. I'd never recommend anyone to get metro service..
-
December 2020 by David Reigh
Went there to switch my service from another company and not only did they not transfer my line, they started a whole new service charging me for the phone, which should have been free, but they added 3rd party bundles without my knowing and without my permission
-
November 2020 by Naomi hayes
Aaron your simply the best. Thank you for updating my phone. During this covid I live for talking to my grandchildren on Duo. Your the best. Thank you for your patience. I love you more today than yesterday ? please be safe~
-
November 2020 by Paul Weldon
Go inside and half customers running around with out mask, music with foul language and cursing playing and the employees were too busy playing games with each other to do anything about it or help people. Way unprofessional for a public place.
-
October 2020 by Lori Phipps
I have never had a problem at this store, I used to go to Wyoming and central and the manager there made it difficult for me month after month, so this store is a breath of fresh air.
-
September 2020 by Alexander Beachy
just terrible. *!*!!WARNING!!*!* from one EXISTING customer the POSSIBLE NEW CUST... DON'T DO IT! SAVE YOURSELF TIME, ENERGY AND STRESS AND PICK ANOTHER PROVIDER. 90% of the associates (in store) are everything but helpful. unless it involves adding a line to the account don't expect to receive much help, compassion, or attention to the situation on hand. YVETTE RODRIGUEZ" .... please work on understanding, compassion, cust satisfaction and not being a complete rude human being. your company will appreciate it guarantee.
-
June 2020 by john loftis
Staff is very friendly and knowledgeable
