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June 2022 by Elizabeth O'Neil
EDIT UPDATE: I haven't made my first payment and my car broke down and is in the shop at Hyundai. I originally towed the car to M and F shop in hopes for them to fix my car, then was told that my warranty is up and that the cost would be on me. They had also mentioned that they weren't sure about the car because its a hybrid so I had to Re-Tow the car to Hyundai. I also had a small crack in the windshield that was there when I bought the vehicle, they said they would fix it with no charge and gave me a number to contact, I tried contacting him MULTIPLE times and no help. I would not recommend buying a car from M and F unless you want to be left on your own with no help.
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February 2022 by Sapphire Lucero
I GIVE THIS PLACE 0 STARS!! I purchased a vehicle last year. Literally drove maybe a mile had to turn around and drive it back and how to get a loaner vehicle for about two weeks then I get it the car is good for maybe a month then the car we’re just turn off and not start back up leaving me on my children stranded so many different times I couldn’t even count every time I’ve taken it to service they said that there’s nothing wrong with it and I’m pretty sure all they do is unplug the battery just to reset it and it’s done the same thing the whole year and a half. Then they tell me to take it to Dodge because of course they’re not equipped to fix it there and it’s like $3000 to fix which is half of what I’ve actually paid for the car. Now I’m stuck paying on a car that I can’t even drive out of my driveway. They sold me a lemon and they knew it before selling it!!!!!!! DO NOT PURCHASE A VEHICLE FROM THIS PLACE!!
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February 2022 by Destanie Muller
definitely recommend to others!! Bo in sales & Jessie in finance were the gentleman who helped my wife & I finance our first vehicle today and the process was super fast and easy! Also, being first time buyers, they guided us through the process & went above and beyond to make sure we were taking care of. THANK YOU M&F :) 100% satisfied with our new Jeep!!!
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January 2022 by gavin Teater
Yeah this place is a joke too just looking for a sale. We’ve stated multiple times before we bought the car that the brakes needed looked at and there was a noise coming from the engine. After the purchase on the way home which is a 2hour drive the check engine light and the charging system light turned on. We contacted them as soon as we got home and told them the problems. NO ANSWER! so I made a trip down there AFTER spending $1700 to get the car back up and running just to drive back down there. They said they would buy any parts needed to make sure it started and it’s been well over a month of no answer and $3000 in repairs I had to spend on the P.O.S. Just to drive. Messed up they can’t stay true to their word. I WOULD NOT RECOMMEND BUYING FROM HERE!
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January 2022 by Steven Nesheim
We drove from Gallup to pick up a MINI Cooper S after a most helpful chat with Tony and John over the phone. Both guys were more than willing to answer any questions about details I was interested in knowing. You might say any dealers would do that, but not until you meet them would you know the sincerity of their personalities. I would recommend M&FAuto any day.( Maybe M&F stands for "mighty fine.")
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December 2021 by Brittany Chapman-Holman
Buy your used car here,I say! M&F AutoDon’t delay! Buy now!Lomas locationIs the way to go, betterThan Coors, I’d know, bro.I purchased a car hereBMW X1Zoom zoom, so much fun!The best salesman noDoubt is Curtis Hill, kind andNot pushy, your will.Curtis and IHad a buying journey for months,He was patientSo Dedicated,Above and beyond, breezyPurchase & checkout.I will buy one moreCar from him, promise, trade-inValue, phenomenal.I even got freeCandy & pumpkins as athank you, October.Service fixed minorIssues with ease, all underThe free warranty.I say once againBest M&F locationBy far, buy a car!
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December 2021 by Robert James
Found the truck online and right in my price range. Called on a Saturday afternoon after looking at another dealer. Other dealer falsely advertised a rustbucket. M & F under-advertised a great clean vehicle. Knew I had to have it as soon as we started it up. Jimmy the salesman was great to work with, wasn't even trying to sell the car. I walked in looking like a bum off the street, he rightly acted like I was wasting his time trying to test drive the car. But gladly let me drive it and then let me play with it in the parking lot as much as I wanted. The car sold itself and everything went smooth as glass. Jimmy spent extra time afterward that he didn't have to going over every little thing about the vehicle helping me figure it out. Financing dept was over-attentive helping me figure everything out. Highly recommend these guys super fair price for a great vehicle. They have been supportive after the fact for a minor tire issue and are honoring the warranty even though tires aren't really covered. No problems and a great vehicle, drives smooth as glass like a new car. Couldn't be happier. Thank you M & F and Jimmy for making this a great car-buying experience. Plus I live out of town and they have been understanding and helpful about that. Jimmy and their service department have been great to work with. Will be back for my next car!
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December 2021 by Deborah McNeely
These guys are great! I just purchased my 3rd vehicle. They have always given me a great price and great customer service. When my back window was vandalized less than a week after purchase, they not only cleaned up glass and sealed the back window for me, they used their resources to hook me up with a new windshield the next day at cost. Matt Hernandez was great and the entire office was friendly, personable and wonderful to work with. Thanks guys!
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December 2021 by Savannah Mccoy
We came in to the Lomas location and Matt Hernandez come out and helped us out more than we could have expected based on previous car buying experiences at other dealerships. He LISTENED to what we wanted and found our new car. Never felt any pressure from Matt or the sales manager Tyler Waller the process was quick and got a great low interest rate. They even helped us get insurance quotes . They then went above and beyond to washing and filling up our car without being asked.THANK YOU GUYS SO MUCHIT WAS A GREAT EXPERIENCE!!!!!
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December 2021 by Sooraj Bhatia
The car buying experience here was amazing. Not only did Curtis come in on his day off to help me out, he was upfront, personable, and honest. M & F Auto Sales changed my perception of used car dealerships. I always thought they were a place to get ripped off, but I got a great deal on my Toyota Prius. I know they could've charged more for that car since it only had 45,000 miles. Every other Prius I looked at from other places was priced 2-3 thousand more than the one I bought from here.They also showed me the Carfax report, so I knew what my car went through. I could see it had been serviced regularly. Curtis explained the company policy of only buying quality cars. I didn't feel like it was a sales pitch. He explained it all after I had already signed on the dotted line just to put us at ease. He went out of his way to make us feel good about the purchase. If I ever buy a used car again, I'm not going anywhere but here, and I'm talking to Curtis. He even gave me his personal cell and told me if anything ever goes wrong with the car, he'll set up a service appointment for me.That's the good. What's the bad? I'd say it took a while, but that's always the case with a car purchase. It can't really be done quickly. But M & F DID save me some time by getting my license plate for me. They have an in house key guy, so if you ever need extra keys, go here. They'll get you their dealer price for the keys. You'll end up saving money. For those who want the extra stuff and are willing to pay, they also have this great extended warranty, offer GPS to help recover your car if it's stolen, and gap coverage which helps pay any remaining balance owed if you get in a wreck (in the event your insurance won't pay everything).They also inspect and fix every car they get to get it up to par. They offer standard warranty on all purchases at double the time and double the mileage the state requires. All in all, they certainly did earn my loyalty. Pretty chill guys working there. I feel like they will be there if I ever need anything. It is a friendly, welcoming place. I highly recommend at least checking it out if you're in the market for a used car. Oh yea, and they're the largest independent used car dealership in New Mexico, for whatever that's worth.
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December 2021 by Jose Joe Macias
M&F Auto staff responded to my interest of the 2012 Smart Car right away via email, phone, & text. Matt & Tony kept open communication throughout the process even though I wasn't in Albuquerque. The staff greeted me as soon as I pulled up to the dealership, were welcoming, & made me comfortable during the paperwork portion of deal. The car was reasonably priced & son's favorite color of green. I'm sure he will love it when we surprise him with it. I will definitely recommend M&F Auto to others, & will be the first inventory I look to when I'm in the market for another used car.
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December 2021 by Bb Chapman
Buy your used car here,I say! M&F AutoDon’t delay! Buy now!Lomas locationIs the way to go, betterThan Coors, I’d know, bro.I purchased a car hereBMW X1Zoom zoom, so much fun!The best salesman noDoubt is Curtis Hill, kind andNot pushy, your will.Curtis and IHad a buying journey for months,He was patientSo Dedicated,Above and beyond, breezyPurchase & checkout.I will buy one moreCar from him, promise, trade-inValue, phenomenal.I even got freeCandy & pumpkins as athank you, October.Service fixed minorIssues with ease, all underThe free warranty.I say once againBest M&F locationBy far, buy a car!
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December 2021 by Eryck Morrell
So I needed a new car. My old one was just about ready to give out considering it was also a 02 brand, had a lot of mileage and with work, I needed a new car. Decided to come to M & F auto here on Lomas. Great service from start to finish. My salesman, Curtis, was very helpful and great with everything. They all helped me in a time where I really needed to upgrade and couldn't be any happier with my vehicle now. Went above and beyond customer service, which made my experience a terrific one. I definitely recommend them. They go all out to help customers find their needs and to also find the right car as well.
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November 2021 by Brittany C.
Buy your used car here, I say! M&F Auto Don't delay! Buy now! Lomas location Is the way to go, better Than Coors, I'd know, bro. I purchased a car here BMW X1 Zoom zoom, so much fun! The best salesman no Doubt is Curtis Hill, kind and Not pushy, your will. Curtis and I Had a buying journey for months, He was patient So Dedicated, Above and beyond, breezy Purchase & checkout. I will buy one more Car from him, promise, trade-in Value, phenomenal. I even got free Candy & pumpkins as a thank you, October. Service fixed minor Issues with ease, all under The free warranty. I say once again Best M&F location By far, buy a car!
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November 2021 by Matthew Hoisington
I typically do not like to leave reviews right after I made a purchase, especially on a used vehicle. It gives me the opportunity to try it out over time and then give a review of whether it was good or a lemon. So with that being said, I purchased a truck from M and F Auto sales on Lomas and had a great experience from the two salesmen Tony and Matt. Both were very kind and treated me and my wife well. I purchased a 2014 Ford F-150 in June and I could not be happier with the truck. There were a few very minor issues that was easy to fix, but all in all, it is a great vehicle. I would definitely return when I look to buy another vehicle and would recommend it to anyone looking to buy as well.
