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May 2023 by Dominic Garcia
Don’t apply to work here if you are looking for a job payroll department has no idea on how to handle employees personal paperwork not worth a headache and a half.
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January 2023 by Donald Chavez
Had my oil changed at 3143 Cerrillos rd in santa fe nm(06/25/2021). Tech damaged my oil pan during service which was replaced for free but then found out, a year later(12/052022), store manager who replaced the oil pan did more damage to my vehicle by stripping holes at timing cover. Also another damaged drain hole either during that fix or at last oil change(05/072022) at same location. Also had to replace oil pan again. I've forked out over $2000 to fix the damage. Jiffy Lube refused to accept or acknowledge the damage done to my vehicle and current store manager even lied about what I discussed with him about the issue. He took pictures of the the repair estimate, to show his boss I was told, with damage details and still reported informaion wrong. Contacted corporate office and no help there either. Beware of Jiffy Lube stores or at least this one. Bad buisness practices and unethical behavior for sure.
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September 2022 by Sonny Rylant
I was a long time customer of jiffy lube store 1399 1600 Juan Tabo Albuquerque NM 8/29/2022 I went to my "trusted";jiffy lube for oil change ALL fluids checked. I was told antifreeze was checked and needed topped off. This ipaid for service was not done by the newly promoted asst manager LOGAN YAZZIE whom before promotion was a DISHONEST employee who worked on my car. Now I'm not sure of any of the work I paid for. I no longer trust JIFFY LUBE especially Yazzie their asst manager
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August 2020 by Lee M
G-DAUGHTER A STUDENT AT *** GOES TO GET A LUB. LOOKS LIKE YOU NEED BRAKES, ALSO. SHE SAYS OKAY. BRINGS BRAKES HOME TO ME. I HAVE THEM CHECKED. BRAKES GOOD FOR 1 TO 1 1/2 YRS. STUDENTS (FEMALE) AND SINGLE WOMEN ARE SO EASILY TAKEN ADVANTAGE OF. I CALLED REGIONAL MANAGER JASON N**** AT ************. HE TELLS ME I'LL TALK TO THE SALESMAN ABOUT BEING TOO ASSERTIVE.... Read More
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May 2019 by karri hatfield
I just had my oil changed at the Route 66 store in Flagstaff. I used to work at a Jiffy Lube in Winslow before it closed and I don't know what policy has changed but this was the worst experience I've ever had and any Lubricar location. It took them 9 minutes to greet us and they weren't busy. They never tried to up sale anything and I had to re-wash my windows. They didn't top off anything and or even ask if I would like it topped off. I have been a loyal customer for a long time and even though I am no longer an employee I always supported the company. Until now. The Route 66 store needs help and I will now be going somewhere else.
