-
February 2024 by Maya Vigil
Everything seemed perfect up until yesterday night. I scheduled an appointment on 1/16 started my return, told the tax preparer David Whitley I wanted to apply for the refund advance and wanted it on the emerald card. Was told it was going to be put on hold due to a software issue. Was told to come back to finish, sign and accept. Was never given a hard copy of the return. Never received the emerald card, was told it would be mailed to me in 5-7 business days. I thought everything was fine because I was told I was approved and my card would be sent to me. Well I messaged my tax preparer on the block app and asked if I could possibly get the card number or if there were any other options to get the advance sooner. I stressed how much I needed money asap as I was recently laid off and all my savings were used up. Living with family temporarily and needed to move out of state with my two small children. He told me I needed to call emerald. Well come to find out, I was told by another tax preparer that I should’ve been given the card the day I signed! And that David never applied for the advance! And of course it was already to late to try and apply because IRS already approved. I don’t think this man knew what he was doing, he kept saying how I was his first client and rushed through everything! He even spelt my kids last name wrong and never added the daycare taxes I paid last year. Other than lack of attention to detail. I wouldn’t recommend David. This was my first year filing with H&R Block and my last. I’ll stick to Turbo tax and Gilbert Sanchez.
-
February 2024 by Bianca ShaNicee
Kristen?
-
February 2024 by Dario Mirabal
Great customer service. Magally Perlichek was very kind and thoughtful. I also dealt with Anna Bokich previously who was very kind, generous, and very informative. Very efficient and effective service all around. There was an issue related to my ip#, and I was contacted immediately and issue was resolved within a couple of minutes.
-
February 2024 by Cynthia Begay
OMG!! "THE TAX PRO" David W. didn't want to explain or talk to me about my taxes. I informed him he needs to explain to me what he is doing... be aware of this "tax pro" He has very poor customer service!!!!
-
February 2024 by Felipe Valenzuela
H&R Block the best place to do your taxes, easy, fast and efficient
-
March 2023 by Gregory Montoya
It was a very easy return to do this year.
-
March 2023 by Jefferson Ludowise
They were quick and easy.
-
March 2023 by Living4 Better
Good tax preparation but alotta pricey
-
February 2023 by Dion F.
awesome job they got me seen as a walk-in on Sunday before superbowel. ANNA was name. was out in 15 minutes.
-
February 2023 by Seshina Lobato
Professional, courteous and quick experience. Very thorough and love the friendly staff.
-
February 2023 by Julie Garcia
Awesome Service thanks H&R Block
-
August 2022 by Dubby Resets
Handled very well
-
August 2022 by Elaine Barnes
Good service less hassle
-
August 2022 by Angelica Nieto
Good customer service
-
August 2022 by Jose Luis Robles
Experience
