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November 2022 by Josh Smith
Phenomenal experience at Gene's. First time here and Justin was just the best: funny, cool, honest, and efficient. I hadn't really found a garage yet after my warranty expired and I sure wasn't taken my Camry to Larry Miller.I needed a routine inspection just to make sure everything on my car was running soundly - I've had surprises before and have made an effort to be more pro-active about preventive maintenance. Scheduling was simple, I dropped the car off at 8:00am and picked it up around 3:30 in the afternoon. Justin was great about letting me know what needed to be done (really nothing except routine maintenance) and was good at explaining everything to a very auto-illiterate customer like myself.It's very reassuring to know we've found such a great place so close to home to take our car for as long as we'll be in Albuquerque.If you work at UNM (particularly North Campus area), Gene's is close enough that, for anything minor, you can drop off and walk to work then pick up in the afternoon.Service: General repairs & maintenance
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November 2022 by Josh S.
Phenomenal experience at Gene's. First time here and Justin was just the best: funny, cool, honest, and efficient. I hadn't really found a garage yet after my warranty expired and I sure wasn't taken my Camry to Larry Miller. I needed a routine inspection just to make sure everything on my car was running soundly - I've had surprises before and have made an effort to be more pro-active about preventive maintenance. Scheduling was simple, I dropped the car off at 8:00am and picked it up around 3:30 in the afternoon. Justin was great about letting me know what needed to be done (really nothing except routine maintenance) and was good at explaining everything to a very auto-illiterate customer like myself. It's very reassuring to know we've found such a great place so close to home to take our car for as long as we'll be in Albuquerque. If you work at UNM (particularly North Campus area), Gene's is close enough that, for anything minor, you can drop off and walk to work then pick up in the afternoon.
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September 2022 by A S (Tai)
I was recommended Gene's after moving to a different part of town. Justin diagnosed and repaired my car's alternator on the same day. He explained the issue, the steps needed to repair, and did not attempt to pressure me into additional repairs. The cost of repairs was lower than I expected initially. The only downside is the wait list, since he's fairly booked up! I will definitely be returning for general maintenance and upkeep.Services: Auto engine diagnostic
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August 2022 by K Atencio
Wheel alignment, excellent job
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June 2022 by John Frazee
Friendly, knowledgeable, and trustworthy. Justin is excellent.
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April 2022 by Brad Armstrong
Been going to Gene's for years. Always fair and helpful. Justin and his team always do a thorough, reasonablely priced job.
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June 2021 by bleep bloop
Justin was honest, very fast and efficient! He added little touches like air freshener. Honestly the BEST, most honest mechanic and auto shop I've experienced. Extremely nice and professional. I have told all my fmaily and friends to take their business there.
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April 2021 by Monster Dragon
I'm sorry, I took a picture, and saw the pictures on there and I thought you we're still working on your building. That was wrong of me of doing that! I didn't go over there and check! You did get some good reviews!
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February 2021 by RW Hill Braz
Great service! I am a return customer!
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January 2021 by Jill Frawley
Justin , head mechanic..excellent.
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October 2020 by Michael Hinton
Excellent customer service, excellent workmanship, there word is good!
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February 2020 by KAREN DEATON
Justin did a great job with numerous repairs on our Ford Ranger. He also eliminated several oil leaks. He operates with integrity and honesty, we are happy to have found him!
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February 2020 by Moonlight Makes
Honest, great mechanic. Love him.
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December 2019 by Sierra Cushing
One of my friends drives down from Taos for car care at Gene's Service Center. That was a glowing enough recommendation for me to trust my car to them. Justin was able to get me in quickly, did not overcharge or sell me on services that weren't needed, and kept me informed through the whole process. I will definitely be back.
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November 2019 by Tracy Carroll
Being a single Mom, I appreciate being taken care of and having peace of mind. Honest, excellent service.
