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January 2024 by Jason McDonnell
I enjoy GS I really haven't meet anyone not nice!
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November 2023 by Alex Gamez
Nikolas was very rude in general told us when checking out “well are you guys gonna pay or what?” seriously ? what kind of customer service.
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May 2023 by iLL Ikendo (DizZee)
Supposed to be open at 12 pm, got there at 12:03 and stood outside until 12:10, still wasn’t open. Apparently they make enough money that they can open when they feel like it!!
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April 2023 by Patty Guardian
I went to Gamestop with my son. That's the only reason I went in there but it was very interesting. There are game cartridges, so many, even adults are into these games.
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March 2023 by Chelsea Lucas
The worker was sooooo rude. Their card reader wasnt working and he acted like it was my fault. Then when he changed to a different register, it worked just fine. He didn't even say thank you or good bye, just turned his back on me once he handed me my receipt. Will NOT come here again.
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March 2023 by David Candelaria
Employees are helpful and very knowledgeable. I did not know anything about the Nintendo Switch Console and they were able to explain all the features to me.
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March 2023 by Jessica Maestas
They were very nice and helped with what I needed help with!
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March 2023 by Audrey Poissot
Usually have what maintenance skill I need
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February 2023 by Eloy H.
This place is just plain trash! Took the gear I had for my ps4 back to exchange. Cause I had the warranty on it. I know I paid 60.00 for one of the pieces of equipment but wanted to give me 25.00 in value for another one. I pulled off the sticker that was the warranty to show that I paid 60.00, and the dude said o no you need the receipt. But yet the price sticker says 60.00. No wonder GameStop is a 2 star store.
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December 2022 by Ashley P.
Love the new management the store has really started to go up since the new manager has started. but really need to update google hours they are wrong.
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December 2022 by Marcelaa Skeean
Large selection of games very pleased
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July 2022 by David Serianni
Bought a Xbox one two days ago in the afternoon and the worker arak was so helpful
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April 2022 by andrew p
Hell of an exciting and fun experience in all my efforts to find an Xbox x series and they had 1 the guy was excellent in his enthusiasm for me and great customer service ?
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February 2022 by Edgar Palomares
Manager who I believe was named Frankie was super helpful. Very approachable and answer all my questions I had. Will definitely go back for a headset after I do a bit more research on the ones that had in store!
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January 2022 by Maddogg 101
What a great experience I had with this GameStop store!Was trying to return a sealed game I hadn't opened. Called the GameStop store on menual, trying to return the game and they had to follow 'company policy' because the game was passed its 30-day mark for me to be eligible for a return a sealed game.I went to the one on San Mateo and talked to the store manager. He hooked me up by accepting the return on the sealed game because it was under my GameStop account. He didn't have to do this but he did it anyway! That's what makes this game stop go above and beyond!If you want to go to a cool GameStop come to this one on San mateo!
