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October 2024 by cjm081
Always a pleasure dealing witht the staff, never pushy and always helpful.
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October 2024 by Guadalupe Murillo
Very helpful
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October 2024 by Sandra Ebl
Michelle was very helpful and patient.
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October 2024 by James Needy
Our salesman was Edwin. He was wonderful to us. He showed us different options and we picked our furniture. All of their staff were very kind and courteous. We enjoyed our experience at Furniture Row, The quality and the prices of their furniture, Were excellent and when We need other furniture that is the first place we will stop.
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October 2024 by Shelly Zellner
Customer service in the store was excellent. Delivery guys made them look bad. They were rude
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October 2024 by mike berry
They sent broken merchandise and there is a spot in the finish of the middle seat of my new sofa it looks like a 2nd the warehouse was rude I’m quite generous with my 2 star rating P.S.I paid $129 for delivery so I wouldn’t have to go to the store and had to go anyway to get a different lamp they said they were having a problem with getting them broken this whole thing was not easy even to get a damaged sofa and the lamp they had ,not what I ordered but I settled
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September 2024 by Anna Fitch
Great service, excellent pricing and love our new love seat
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September 2024 by Kristi Brinks
Excellent customer service. Honest and open and no pressure to make a purchase but extremely helpful and competent. We were so pleased with our experience we tried out every loveseat in the store. And looked through a lot of color swatches to find our ideal loveseat ?
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September 2024 by Hilary Oftega
Michelle was helpful, product knowledgeable showed us exactly what we were looking for in different styles
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September 2024 by evamarie cung
The guys at furniture row were amazing from in store shopping to speedy courteous professional delivery. I will definitely make them my new one stop furniture shop. Love my new couch
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September 2024 by Gloriana Arelene
Great people working there, fast, easy beautiful furniture and dining room tables, awesome sales too!
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August 2024 by Joseph Roebuck
Erin and Michelle were very helpful and they're customer service was great, I bought a nice chair and plan on going back to buy a new sectional.
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August 2024 by Adrian Danner
Edwin was great! He’s greeted us warmly and asked what we were looking for today. His knowledge of the products was very helpful, and he helped us get the best bang for our buck. The only downfall was that inventory was low for the type of furniture pieces we were shopping for. So glad we found suitable options. Thanks Edwin!!!
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August 2024 by PW Hoff
As usual, I had a great experience. I purchased a sectional and ottoman for my living room. No high pressure sales tactics and the price was more than reasonable. With the protection plan I get free refills on cleaning and protection products for 5 years in addition to the plan itself. Edwin was very helpful.
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August 2024 by PT Baca
If you want your furniture this year, the go-to Mor furniture or any other furniture store. We ordered 2 couches and 1 coffee table. 3 months later, we we're still waiting. We kept calling each time the date was pushed back each time. We finally requested a refund. Which they did fairly quickly. Went to Mor and got our furniture in two days. I'm very disappointed because they have great furniture. I'll never go back.