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October 2023 by Chris Draughon
The owner Frenchie she agreed on a certain price for my friend which was $138 that included a haircut and color and also a 15 percent discount, (yet in her fresha website a cut color and blowout shampoo and condition is 130$ which right there she's already charging her $8 too much and there was no 15% discount at that point either and I heard this agreement on the phone when the woman called my friend a day before she actually had her appointment which was with the owner and she wound up not charging what she was supposed to, she charged $299 for a color which should have only been $100 she was supposed to give her a haircut with she did not that was 58$ and of course minus the 15% discount, that does not constitute $299 she said she tried to offer my friend products or other services to fix it she did not, I believe my friend I do not believe her she is not a very nice person, she insinuated that my friend tried to leave to avoid paying the bill that is not true she was looking for her phone to contact me and let me know what was going on because I was the one paying for it and I sent my cc with my friend, she would never skip out on somebody like that, she also claimed that my friend absolutely loved her hair, no my friend did not she was in shock about the color and the price and when my friend asked her about it, the lady started yelling at her saying the bill needs to be paid, the bill needs to be paid, my friend wanted to know why it wasn't the price that they agreed on the night before and the owner told her that that's what her cash register said that needed to be paid and my friend said she wanted to see the individual pricing the woman's sister said that that was private information and none of my friends business so all the owner showed her was the subtotal the tax and total after tax we didn't see a total breakdown until she actually got back to the house which showed a haircut at $50 what she never got, $100 for single process color $50 for an extra tube of color and $65 for unpaid bill, my friend said that she told her she had to use two extra tubes which was $50 a piece which on the bill that we received show that she only used one extra tube my friend has very short thin hair and she would not have needed to use that much. while she was discussing this with the owner, her sister that was there was guarding the door once her sister came over to also join the conversation some guy in a wheelchair my friend said that been there earlier was now guarding the door, soon as she paid they let her go, I've known my friend for 35 years she has never lied, she's never stolen and she would never treat somebody like that she has a good heart and her feelings get hurt very easily and that's all that happened that day and I'm sure unless they doctor the camera video and voice stuff which can be done it will show that my friend was not in the wrong we also have evidence to back up what she was supposed to charge us compared to what she did and the stuff about the unpaid bill, that she was charging her for an appt that she never showed up to but she never made we will be pursuing restitution for this issue also in July somehow my cc she had on file from the hair cut in March got charged for a supposedly other person that had the same name as my friend's name she gave me that money back but then again few days after that supposedly another appointment was made which obviously wasn't showed up for and it charged $65 on the invoice says for unpaid bill which was added to the bill from the service she got done the other day about 2 weeks ago my friend only made two appointments with this lady one in March and one that I'm writing this review about so don't go to her salon I do not recommend it I wonder how many other people that she has scammed like this
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June 2021 by Melissa Rossbach
Everyone great and friendly. I see Monique and she is so amazing with hair! She's always able to do my hair the way I want it.
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June 2021 by Tim M
What an eclectic and quaint shoppe! Janelle was great.my hair was cut just the way I asked.
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March 2021 by roberta cordova
Always a great cut from Dawn!
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November 2020 by Phillip Sena
Janelle is awesome highly recommended.
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August 2020 by Amanda G
I love this quaint little salon and am so happy with my hair! Monique is amazing and they’re on top of their Covid protocols.
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August 2020 by Elizabeth Baca
Frenchy’s is a 5 star salon by far. I will never go anywhere else my stylist Monique was amazing and did exactly what I wanted. I loved that I felt safe and all rules and regulations are being followed here.
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June 2020 by Linda Riel
It is a very quaint place. They are doing what they can to provide good service and be safe and follow guidelines during this covid-19 epidemic.
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November 2019 by Judy B
Love Janelle. Going to her for so long, it's like family.
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July 2019 by Christina Saiz
My stylist is affordable, friendly and I don’t have to wait forever to get an appointment! ?
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July 2019 by Christina Saiz-Martinez
My stylist is affordable, friendly and I don't have to wait forever to get an appointment! 😃
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March 2019 by Joanna Baca
I absolutely love and highly recommend Janelle Valdez she has been introduced to me by my grandmother Jessica Herrera(who's passed away 3/31/2015:( .) 18+ years now. She has been cutting my hair and coloring it since I was a kid . She does great perms and , always perfects my sister's and my hair
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November 2018 by Brigette Leyva
Val is awesome! Always a great experience. I only trust her with my hair.
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January 2018 by Gordo G
I love my haircut,get compliments all the time! Ask for Elaine, she's good!
