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June 2023 by Jeremy D
This place is a total joke! You used to be able to go in an actually purchase items. Now you have to order it way in advance and go pick it up. Whats the point? I'll just go else where. Take away the "Fulfillment center" and make it a storefront again!
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January 2023 by Michael Fleigle
I’m not sure when this happened but they are no longer open to the public or “walk-ins”. Never going to shop here again.
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January 2022 by Marco Terrazas
I was a Fastenal customer before they cut loose the public. Now that they have, I attempted to re establish an account to purchase some obscure hardware only they carry here in town. i was told that even though i technically had what i needed to open a buisness account with them that they saw this as a one time purchase and that i would be better served to go to order online the way non buisness clients must do to buissnesswiththem. I looked at this person making sure she heard herself and it was clear that even as a buisness, fastenal doesnt want my buisness and wont tell me why.
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January 2022 by Thaddeus Garcia
Used to come and buy nuts and bolts here all the time now I won't because now they're only commercial they've lost a lot of customers
