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December 2023 by Robert Higginson
Bought a jacket last year from eddie bauer as a gift and didnt keep the reciept. Zipper failed on this jacket, she barely uses it when it snows. In spute of this being some 'great brand' to buy or whatever, they didnt do anything about it. Like 300 bucks down the toilet. Really sad, I thought more of them then this but.turned out I was wrong.
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October 2023 by Steven Grabda
Beware!!! Don't order here!!!! They will send out garbage instead of your order. I order a 2XL jacket and got 2 small tee shirts. Customer care said nothing they can do!!!! Don't give your money to these thieves!!!
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August 2023 by J Merk
Quality, durable, stylish for men. Good service. Dual mirror dressing rooms.
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July 2023 by James Pacheco
Jim is awesome and very aware of the entire store! The staff is awesome as well!
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March 2023 by Leesa Trapp
Glad to hit the sale before the price rise.
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February 2023 by Lorraine “BabyLove Burquena” Jimenez
Nice there nice clothes *& good customer service
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January 2023 by Azi Fard
They have the worse online delivery. This is the third time that I buy new year gifts for my friends, and I got them more than one week after new year. While according to the informations in their website, I was expected to get them 2 days before new year eve.I like the quality of their products, but I don’t recommend their online shopping AT ALL
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January 2023 by Josie Abbenante
Really nice to have an Eddie Bauer store.Great staff. Excellent product, especially their Ascent brand.
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June 2022 by Christoe 1000
I wish they would have more selection according to season. During summer they had few tees and shorts with so many jackets still.
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March 2022 by Brian Carpenter
Beware, they do not honor their word on returns. The manager Jim (would not give last name) treated my son, wife, and myself horribly. Claimed there were stains which I could not see. Didn't even offer store credit.
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February 2022 by Nancy Noonan
Very nice. Found a parka that looks good and fits well. And it was on sale so nice for pocketbook.
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December 2021 by Diana A.
Over the summer they ended the lifetime warranty on their products and they will only accept returns on unused items with tags attached and receipts. Their 800 number is a nightmare. We tried to return a jacket that was unworn but since we had removed the tags, they would not refund or even do an exchange or store credit. We've been loyal customers for decades and always loved their products. So disappointed with this company. They lost a loyal customer.
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September 2021 by Craig Brandt
Clean, well organized. The staff is very helpful and friendly. Got some good clearance deals.
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September 2021 by Debra Garrett
One salesperson doing the best he could at 20 till noon bot after 10 minutes of hime taking a person's order, me and another customer had to set down our purchases and leave.
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April 2021 by Maria Baca
Nice associates, great products.
