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February 2024 by I Rockabye
discount tire always good～
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February 2024 by Rich (Richyk)
Got me a great deal on all 4 tires came from the west side of Albuquerque and was really pleased with the service and price of the products.
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January 2024 by Dennis Louis Morales
Fast friendly service
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January 2024 by Franklin Gauna
Had to get a new tire to balance my other tire
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January 2024 by Elliott Heater-Brown
Great service, and very good customer service. Make an appointment and they’ll get you out within in hour (40 minutes in my case).
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January 2024 by s joiner
Excellent customer service.
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January 2024 by Albq Shop
The employees are very friendly and the truck was done on the schedule they promised. Very happy with the experience.
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December 2023 by Zach L.
Had an appointment scheduled; I checked in and waited (I was told to sit in my car and someone will come check on me). I waited for 45 minutes with NOTHING. I then see 3 vehicles get "checked on" and pulled into the bay that just pulled in after I've been sitting there waiting. I get out to ensure they didn't forget about me and 3 BOYS in Discount Tire uniforms walk by me, not even a look. The one person who finally acknowledged my existence told me to remain in my car and "someone will be with you shortly"... I waited an additional 15 minutes and still no help. Disgusting customer service. If you can't comprehend on how to run efficiently while under construction, then just close instead of wasting everyone's time. I made another appointment for a different location who I know actually gives af about their customers. Everyone at the Menaul location is lazy, dismissive and rude.
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December 2023 by Sylvi Chandler
I at discount tire customer for many years. They have always had impeccable customer service. I would never go somewhere else.
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November 2023 by Samuel Klick
Robert went above and beyond to help me with a tire balance issue. They were quick and thorough. I highly recommend this shop.
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October 2023 by Kristy Adams
I went to get my tire checked because it was losing air. Bought a new tire and while checking out was told they broke a stud and referred me to Brake Masters. After arriving at Brake Masters I was told, it was actually 2 stands and unsafe to be driving. Had I known this I would have asked for a discount on the tire. I would not recommend this Discount Tire.
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August 2023 by Betty Serfazo
They got me in same day for new tires. Mason was great! Polite, knowledgeable! Remembered me when I came in to get the car, that means a lot to me.
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July 2023 by Vishnu Rajeev
I got a new set of tires at Discount Tire in Tempe, AZ before moving to Albuquerque. They did a terrible job at balancing the new tires. This discount tire store offered me a free rebalancing. The staff were very kind. I did not get the time to book an appointment, but still they were able to get my case taken care of on a busy Saturday. They even lowered the windows down during service so car was not too hot when I got in. It's things like these that hold up the good name of Discount Tire, great job team!
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July 2023 by Ma Baldwin
I brought my truck here on June 23rd for a routine rotation and balancing, 13 days later my vehicle started making a metal on mental grinding noise followed by a high pitch wail. I took my vehicle to the shop the following day and said they would need sometime with it to determine the cause, within the hour the shop called to tell me up on visual inspection it looked like the a bolt connected to the wheel bearing was knocked out of place and was digging a grove into the half shaft, they advised me to return it to whoever did work on my truck prior to this, being that my truck is fairly new the only work done was at discount tire.On the day I took it to discount tire, the wait was longer than usual, even with an appointment. I spoke with the store manager and explained the situation and there was told they couldn’t claim or deny responsibility. I was without a vehicle for 6 days and have been with discount tire for over 13 years, with no problem. I don’t know if the hired new people and they were not experienced, but I would be careful bringing your vehicle here.
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July 2023 by Forrest
I called and asked what availability/wait time was like, I was told 45 minutes in and out. I arrived less than 10 minutes later and was told they'd need my car until almost 7. It's 4 now. I was then told "well you shouldve called ahead or made an appointment like everyone else". I DID call ahead. I have a bolt in my tire, i wouldnt have driven here without calling ahead. I always got my tires here, since moving here 5 years ago. Now, I will be going to big O tires as when I called they told me an amount of time. When I arrived, the time was even shorter than they had said!
