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January 2024 by Christie Diggory
I have been taking my truck here for years. Always have a great experience and they never recommend things that don’t need to be done. When you do need something done, they do it for a fraction of the price that other places would charge. I can’t recommend them enough. If you’re looking for a place that does great work, are honest and easy to work with, look no further! These guys are the best.
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January 2024 by Korey Castañuela
I called to inquire about getting a transmission oil change and was quoted a ridiculous price of $419.00. When I mentioned that the quoted price seemed pretty steep, I was laughed at. I was also told that a filter and gasket would cost around $120.00 but was included in the price. After doing my own research, I saw that it would cost about $50 for both. I watched a video on how to do it and it takes about 30 minutes to complete. Seems like a rip-off...
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January 2024 by Allison Duncan
I have taken my vehicle to Christian brothers on 3 occasions, and I don’t plan to go anywhere else! The Christian Brothers team is a breath of fresh air- incredibly professional, great communication, and thorough in their work. I love that they offer shuttle services and photo updates. Definitely recommend!!
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January 2024 by William Kurey
Had new pads and rotors on all four wheels of my 4Runner. Vehicle stops very well now. Have to also love the friendly and helpful employees! Work performed at the quoted price.
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December 2023 by Troy Carl
I recently had an exceptional experience at the Christian Brothers Automotive, Ventura location, and felt compelled to share my appreciation. The standout service was provided by two incredible team members: Cameron C., the Service Writer, and Edsel D., the Technician.From the outset, their professionalism and dedication were evident. They went above and beyond to accommodate my friend, who I had sent for a repair. Their willingness to provide translation and support was not just impressive but also showcased their commitment to customer service. The level of integrity and care they exhibited was remarkable, as they extended their service to include picking up and dropping off my friend, ensuring convenience and safety.The communication throughout the process was exemplary. Regular updates via text and phone calls kept us informed and reassured. It’s rare to find such proactive and transparent communication in automotive services.Furthermore, the follow-up call from the manager was a cherry on top, ensuring that everything was handled perfectly and to our satisfaction.I highly recommend Christian Brothers Automotive for their outstanding service, integrity, and the extra mile they go for their customers. Specifically, the Ventura location has set a new standard for what I expect in automotive care. A huge thank you to Cameron and Edsel for making this experience so positive!
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December 2023 by Nicole Golden
It was easy to get an appointment next day. The staff worked with me to answer all of my questions. I was always well informed with each step of the process. I will come back the next time my vehicle needs any type of service!
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November 2023 by Randy H
I visited Christian Brothers in NE Albuquerque in order to get an estimate for a transfer case replacement on my Jeep. The shop is clean and well organized, but the service writer treated me dismissively and condescendingly. His attitude was one of assuming I had no knowledge of my own vehicle and he was the Jeep god. My wife commented, "He treated you as if you were a prisoner and captive to his whims". To cap off my experience, their estimate - for a REMANUFACTURED transfer case - was $2000 higher than a brand new part at the Jeep dealer service center. Christian Brothers is busy, they don't need my work, which is good, because they won't be receiving it.
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November 2023 by monique baca
Friendly and Dependable service.They were really busy when I came in and still got my car in and out quickly for an oil change. I'm never disappointed when I go to Christian Bros.
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November 2023 by Cristin Heyns
Feeling very conflicted writing this. The staff at CB are wonderful and very friendly. In my experience they have always been honest and easy to work with. Did they ultimately fix my car? Yes, absolutely. However, it took a week and a half to diagnose the issue. It sounded like maybe staffing issues caused the delay, but the communication was unclear. When I picked up the vehicle, the tech had forgotten to replace the key cover on my driver’s side door, which was an easy fix, but then I got in the car and it was a complete disaster. All of my items had been removed from the console and thrown everywhere. The steering wheel was dirty and sticky. There were dark fingerprints all over the pale colored interior. With a $2,000+ repair, I guess I expected that they would clean up after themselves? This was not the typical experience at CB, so I would definitely use them again. I guess I will just be more clear about expectations of the condition of the vehicle when I pick it up.Service: Engine repair
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November 2023 by Marshall Gonzales
Had new tires installed at Discount Tire and they recommended Christian Brothers for the alignment on my Ram 3500 dually. They took me in right away after the tires were installed. They did all the adjustments necessary and my trucks runs straight. I know a lot about my truck, they were honest and very fair with their price. This is a one time experience with them, do I recommend them YES.
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November 2023 by Naz Jaz
We have now had three of our cars serviced at Christian Brothers. They are very professional and transparent. Exceptionally high quality of work. I feel such a relief now that i have have a trustworthy team to service and repair our cars. Thank you so much Christian Brothers!Services: Transmission
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September 2023 by Pamela Pott
Wonderful service! Everyone was very friendly and helpful. I came in for my air conditioner issue and they were able to diagnosed the problem and fix it in a reasonable time frame.Services: Air & cabin filter replacement
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September 2023 by Laurinda Armijo
If I could give 0 stars I would I called in beyond upset cried about what was going on and everything we had tried was told they have the best techs and should be Able to figure it out. Dropped off my jeep and got a call later that day stating they "looked" at it and decided they couldn't fix it that I would need a new head. Ok I get it. But blew my mind was the price they quoted me of almost 18,000$! There is no way someone can afford that this day and age. So I picked up my jeep and took to other shops for other prices. All which have ranged from 8000-3500! Now that is a HUGE difference!!!!! Taking advantage of people that they THINK don't know anything is ridiculous! I have now agreed to a price and have the part they had said was special order would take over a week to come in, already ordered (not special order) and on its way with a 3 day delivery! Everything they say is a lie!
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September 2023 by Jamie Drummond
I’m always impressed with these guys. They’re always so polite, knowledgeable, helpful, and make it SO easy to do business with them.I decided to not get this latest repair done at the dealership simply because it seemed like such a hassle for them to even get me in. I overlooked the service advisor’s grouchiness that day (I understand, it’s backed up and you’re busy) but to emphasize how difficult it was to even pick a day to get the car checked in, I ended up walking away. I later looked up Christian Brothers again via Google Maps and scheduled my car for a drop off the next day with their online scheduler. My car was booked and repaired quickly with no hassles! Special thanks to the Service Advisor David, Willie, the tech who made the repairs, and Cameron who’s always so polite when answering the phone and gets me to the right person instantly. You guys are the best. Thank you.
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September 2023 by Cyndy Moody
Excellent service the repair was not what we thought and they found that by their diagnostic team. They kept us informed by text and phone. It was less money than we had anticipated. They were courteous and very helpful also having the shuttle to return us home and then back again to pick up our car was a relief as we only have that vehicle definitely will use again definitely recommend thank you Christian Brothers we appreciate your service I've beenService: Transmission repair
