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March 2023 by Craig Clements
Excellent service, punctual business practices. Would definitely be a repeat customer. Thanks guys!
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October 2021 by Marianne Rittner-Holmes
From the moment I called for an estimate until the work was completed, I can say Caldwell's organization is extremely professional and their communication is great.Women sometimes aren't taken seriously in the construction trades world. Don't worry about that here. Tim was very eager to listen to my needs for inspecting, correcting and upgrading our aluminum-wired house. He asked specific questions and gave me homework so he could give a comprehensive and accurate bid.We both did our research and the job was scheduled to begin within less than a week. His crew arrived and worked non-stop until the job was done.Husband Dave and I felt the work was done with very qualified, competent and nice employees, very respectful and pleasant. They cleaned up the site, too, when they were done.Tim's communication, along with his crew, made it easy to follow the progress and understand the more difficult things that were found during the work and how those things would be repaired.The price remained the same as the contract. No hidden fees.It was a time-consuming project, but one that makes us feel safer. We are happy to call Caldwell "our" electricians now. We highly recommend them.
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September 2021 by Adrienne Hubbard
Our warehouse went from drab to fab with installation of bright and efficient LED lighting. With the help of Tim at Caldwell, we had energy saving incentives which included part of the cost being covered by our electric company. The team was very professional, responsive, and provided great work.
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May 2021 by Todd Traynor
Tim and his crew renovated all the lighting throughout our HOA community. They were knowledgeable and easy to work with. Highly recommend.
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April 2021 by Connie Higgs
WONDERFUL SERVICE.. they changed our lighting at school from fluorescent to LED and what an amazing difference. Beyond the fantastic new look and performance, the workers were so professional. We had kiddos coming and going in the hallways every hour and they were aware of that fact and were never in the way. They respected where they were and worked around our schedule. When those working arrived in the morning, they always checked in and made sure they stayed in touch with the office with everything they were doing. HIGHLY RECOMMEND!!!!!
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May 2020 by Kathleen G.
Kept me informed on arrival time, did the job quickly, and cleaned up. Both ceiling fans work fine.
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September 2019 by Eric Montoya
This is how business should be done. These guys showed up on time and addressed all my concerns. I had questions come up after I had my equipment setup and they were very helpful. If you want to work with a company that will actually do what they say, go with these guys.
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July 2019 by Erika Krol
Very professional company, the sevice is prompt and efficient. The installation crew was fantastic, they answered all questions thoroughly and explained each component of the system and how it all works together. There was never a hard sell it upsell, however, they did let me know what other products were available should we choose to install them in the future. All listed pricing included tax and install, which was refreshing, no hidden fees or charges.
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June 2019 by Henry Kimbell
Caldwell integrated my legacy stero system with two state of the art wifi enabled systems, one from Yamaha and the other from Sonos. They did a great job working through a lot of the complexity and recommending additional system components when needed. They've also implemented and configured my "smart home" system with the same excellent result. In addition to being technically savvy, they are a very customer focused business, always making an effort to understand customer needs/wants and making the effort required to satisfy requirements. Great people skills, easy to work with. Their support has been excellent; when issues have surfaced, they've been qucik to respond and when they commit to follow-up they do it. A very well-run business. Kudos to George, Dean, and Frank.
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June 2019 by Maria Chavez
Very good service, happy with technician services.
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June 2019 by Scott L.
I requested a quote to get my kitchen , bedroom, and outside patio speakers working. I was contacted shortly afterward by the owner Jim. We scheduled a time for them to give me a quote in which Jim and his worker (Jorge) came and said they it would take 2-3 hrs off work at 75 an hour and they would also trace and mark the wires. I agreed. Jorge and his helper showed up and spent 3 and a half hours in which we were charged for 3 per the quote and did not solve anything. They were very friendly and kind people but all they did was mark the wires and said the speakers work but that they didn't have the amp that is required to make them work. It has now been 3 weeks since they came out and they have yet to give a quote or bring the required amp needed to get my speakers ready. So basically I paid nearly 300 for them to just mark my wires and tell me the speakers are working property but didn't actually fulfill what they were contracted to do, which was get my speakers working. I already new my speakers work well. They were trying to also up sell me but after them not being able to perform such a simple task, I will have to go elsewhere to complete this job and the rest. They make awesome promises and are nice people but are pretty bad technically. I basically had to guide them to the impedance problem in which an amp is required to fix along with the additional outputs.
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May 2019 by Jill H.
Caldwell provided excellent customer care and knowledgeable service when setting up my smart home in my new DR Horton Express home! I couldn't be happier with the setup! Another company laid in wait in our neighborhood waiting for people to move in so they could bad mouth this company and steal their business. The company's shady tactics was a real turn off. Caldwell however, has been in business in El Paso Texas for 42 years and is trustworthy and reliable. Caldwell is the smart home provider for the homes here and does the pre-installs. Once the home-buyer moves in the equipment is expertly installed by Jorge and his crew. I highly recommend Caldwell for your smart home needs!
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April 2019 by Ceci Cardenas
Amazing work as well as amazing workers
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April 2019 by Cecy C.
Caldwell Electrical has amazing customer service as well as employees! I explained what I needed and got exactly what I was looking for! I was not disappointed at all. Would definitely contact them again!
