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September 2023 by Cathy Page
Terrible customer service. Very non responsive when contacted. I have warranty wirk that I have been waiting on for over 2 months. I had to send 2 emails a week apart to get a curt resopnse from Melissa of No I don't have any information on when your door will be repaired. THAT IS A COMPLETELY NON ACCEPTABLE AMSWER. Monday I plan to contact the corporate office to see what can be done. My sliding door is my ONLY way out of my house if I have a fire and I CAN NOT open the door. I DO NOT recommend dealing with this company.
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May 2023 by anthony macy
Builders is just getting better with new management it's a good day for builders
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November 2022 by Justo Gonzalez
Awsome place to work for
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September 2022 by f olsen
Great crew at first source, very helpful
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April 2022 by Paul Terrazas
Great prices on dimensional lumber.
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March 2022 by Ronnie Garcia
I needed a door replacement in my house and Angel helped me get the correct door and everything needed for the installation. Excellent customer service and the door came out great! Would highly recommend them. Thanks Angel and Builders Firstsource!!!
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March 2022 by peter henkel
A great bunch of people who work hard to meet your needs...I've been going here for years and appreciate the family of workers.
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February 2022 by Danielle Deleon
My husband works at this place and they have great customer service and take good care of their workers!
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October 2021 by Daniel Walker
Not impressed by the customer service here. Very laid back and don't care attitude. Also they never called to let me know my door was in. Will shop elsewhere next time.
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September 2021 by Nate martinez
#1 hands down very friendly staff quality work
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August 2021 by A Vi Di
Oh My Gosh!!! I'm doing a full remodel in my house and Fermin helped me with some French doors I needed, he was absolutely awesome!!! I'm super picky and he was super patient and helpful, thank you so so much!! I will definitely recommend Builders First source!!
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July 2021 by Amber Apodaca
If I could select 0 stars, I would. I have never dealt with a company as bad as this one. Previously BMC and then bought out by Builders FirstSource. We used this company for lumber, trusses, interior doors, and windows/screens for our new home. From horrible customer service, incorrect quotes, losing parts of our orders, insane lead times, loose/saggy window screens, to delivering doors with broken holes in them with writing in marker that said "forklift", the list goes on and on. I would persuade anyone from working with this company.
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June 2021 by Anthony Cremonese
One star for the girl that actually helped us was a very unpleasant experience going in as contractor's and getting treated that way was kind of shocking on every level
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May 2021 by Ruben Muniz
Bummer that deliveries are only accepted until 230.
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November 2020 by Araceli Dismuke
Oh My Gosh!!! I'm doing a full remodel in my house and Fermin helped me with some French doors I needed, he was absolutely awesome!!! I'm super picky and he was super patient and helpful, thank you so so much!! I will definitely recommend Builders First source!!
