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July 2023 by Shaun Steagall
I have spent thousands of dollars there over the last 5 years. And the customer service had gotten so bad. They want you to do it all online they don’t want to help. You might as well use an online service it will be cheaper. They are making you pay store prices without the personal service. There really is no point of them having a store.
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December 2022 by calli love
I'm not interested in using them again, the shirts were not of good quality and there was no recourse for them to replace the shirts. Definitely going to try another local graphic design company for future projects.
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September 2022 by Carlos S.
I still waiting for a call back with my quote, 6 months went by. They wasted my time with 1000 questions about my order then didn't bother to call with the quote. Do business in another state, no one was to work in NM.
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October 2021 by Mia M.
Weirdest experience. Employee asked if I knew some officer she had dated. When I said that I did, she ranted about him and us. Then I got a price quote which was higher than others. I suspect I had some 'ex boyfriend tax' applied.
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July 2021 by Madison VDL
Absolutely incredible customer service and beautiful product outcome. The perfect business for quick and professional turn around times. Will recommend!
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May 2021 by Carl K
We imprinted (embroidery) shirts for our company here at New Mexico OS- and they are beautiful!!! The shirt quality is fantastic, the stitching is perfect and vibrant, and the price was right!! Thank you Black Duck! We recommend their work and business to anyone in Albuquerque- a real gem!! Talk to Scott, Greg or Doug- real professionals.... Read More
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March 2021 by Althea Osborn
I get my work shirts embroidered here and they always do an amazing job. They're quick and friendly, and very professional. Definitely recommend!
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February 2021 by Stephanie Martinez
Wonderful from the start! Highly recommend. Jerry was knowledgeable, friendly, and went out of his way to help me on a last minute order. My businesses will definitely use this company again the future.
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March 2020 by Jennifer Meinking
Black Duck did such a fantastic job on my shirt order. They were helpful, attentive, and professional!
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March 2020 by Scott Orr
Outstanding customer service backed by the most experienced production team in New Mexico ensures your project will be completed to your specifications in a timely manner.
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March 2020 by A Maur
Great customer service and quality! They stand behind their work!
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November 2019 by Josh M
Great Quality. Awesome shop!
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October 2019 by Chris Castillo
Very unprofessional. Tried orderIng promotional product through them as advertised on their website but was constantly ignored when I had questions. When I was ready to place order was told it would be easier for them if I just went through another company instead of being told that anytime prior
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January 2019 by Kay Lynn Shinn
The Team at Black Duck is amazing! My 11 year old son loves cheeseburgers. The people at Black Duck took time to help Ashton design his own T-Shirt and hat to help motivate him with the company he wants to start called “Big Ash Burgersâ€. Their creativity was impressive and refreshing. I highly recommend going to Black Duck!
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December 2018 by Randi Bressler
The staff is super friendly and gets everything taken care of as quickly as you need it. I wont go anywhere else in town. The help and amazing work this company does is the best in town! Give them a call and check it out!