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February 2023 by Space Cadet
Most worthless bank in America they allow people to forge your signature and steal your money through the bank app but when you come in person they refuse to cash your own check because of a paper ID… any Bank of America is not worth it if you are smart switch banks. Pathetic how they don’t need your ID when someone is cashing your check through their own account but they require a hard ID to cash your check in person…. Instead of resolving the fraud issue and helping me out, they say well we better be more careful hun…
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January 2023 by derek decamp
The space used in the drive up ATM doesn't allow for trucks to drive through
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February 2022 by jacob tryon
We love Bruce and the whole staff! Very helpful and went over and beyond!!!
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November 2021 by Rod Ram EndWarrior
Extremely Rude Teller Supervisor! She was also very demeaning, political and call me "You People" - Just because I questioned authority of mask mandates after I put on a mask at the tell station. I have been with this bank for 22 years. I think it is time to close all my accounts and go to a LOCAL bank.
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July 2021 by angie golden
DO NOT park your car in parking lot between Bank of America & the 1st Entrance to Sprouts Grocery Store on Montgomery & Juan Tabo!!! Major car damage!!!There is an incline in the parking lot. If there is wind or customers don't return grocery carts to inside the cart holder or carts are just left in the parking lot - expect this kind of damage to your car. My car was hit by 2 different grocery carts within 30 mins of each other!Sprouts & Bank of America are both fully aware there is a major issue & the damage that is done. One of the employees told me they park their cars on the other side of the parking lot because of it.DO SOMETHING! Sprouts manager told me it's the parking lot, the owners can't fix it, it would cost millions, or make excuses.There should be signs posted in the parking lot, in the store & bank warning customers about runaway carts.Sprouts should be asking & encouraging all customers to return the carts.Employees & baggers should be doing extra runs to get carts.BofA you should warn customers not to park in front of your building.
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April 2021 by Kathleen Kreider
Why are all the drive thru tellers closed in Albuquerque. Drove by two at 130pm and they were closed.
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February 2021 by Dana Nighswonger
Friendly ,always working helpful.I have been here over 20 years.Highly recommend.Dana
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November 2020 by Rachel Devine
Excellent customer service! I came in with a POA and needed to access a safety deposit box. They copied the POA & suggested an appointment. When I came back for the appointment, two employees helped process the paperwork and expedited an off-site employee to drill open the safe. All three were friendly, helpful and worked hard to deal with my situation. They had me in and out in just under an hour (fantastic considering all that needed to be done).
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September 2020 by Jenna Johnson
Too long of line........
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June 2020 by James Hruschka
Always very helpful. Easy to arrange appointments, get cash or do deposits.
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July 2019 by Gina Zafarano
Very poor customer service. It seems like they do not want customers. they do not allow you to deposit cash into your childs account if you do not personally have an account .
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December 2018 by Tuan Thai
Great customer service, even when they are busy. Parking is a pain.
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September 2018 by Gaston Monge
Poor customer service
