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September 2024 by C. Romero
We have had our taxes done here for many years in the past. Jenna was always smart, fast and reasonable with prices. However, we recently encountered an issue with a tax return that she filed for us a few years ago. Naturally we reached out for advice but were treated very poorly by her. She was defensive and rude. She said it was most likely not due to an error on her part, and said she had no time to look into this matter but would try to call us back. We waited a month and she never called us back. We had to take matters into our own hands and found out that due to her error we were facing a 3500 penalty. Thankfully, we were able to resolve the matter on our own and even received a refund back. The fact that an error was done is not the issue because we are all human and mistakes are made. However, as paying customers who seek the guidance of a tax professional we should be treated better. Taxes are stressful enough without your own tax accountant making things worse. The fact that we would be facing almost 4,000 in debt because she did not care enough to try and get this resolved with us is unacceptable. What if this was an elderly couple who had no way of trying to figure this out? Please do better and treat each of your paying customers with respect, courtesy and make time to help them with what they pay you for. I hope that others have a better experience and are treated kindly by her.
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April 2024 by Kiaira Green
Jenna saved my bacon!
We received excellent service and our taxes were very well done. Without her we would have been paying $3.5k in taxes.
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April 2024 by Bonnie Holtsoi
Jenna Martinez was wonderful fast and quick. Great atmosphere with giraffes ? reasonable prices. Will definitely return.
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April 2024 by Nurse Nanci
Jenna is awesome. She’s quick, and makes doing our taxes almost painless- paying stinks- but it is what it is… Jenna’s professional manner and through information taking really does make it so easy… we have been here 3 years in a row.
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March 2024 by Jim Thompson
Excellent service.
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April 2023 by Valerie Garcia
Jenna is great! She is extremely efficient making the process so quick. She was also very kind in being patient with us given we failed to bring a pertinent document and had to scramble locating it during our appointment causing her to wait on us.Thank you Jenna!
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January 2023 by Lorenzo R
Very professional and great service. Thank you Jenna !!
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April 2022 by Steph Lukens
Thank you, Jenna!! you're a badass! Jenna was fast and efficient and didn't waste anytime. Her place is way better than H&R block. Very affordable, too! I won't go to anyone else ever again.
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January 2022 by Tee Martin
coming here was the best thing I've decided to do. they were able to get me in even if they didn't have to. thanks season's tax service. I recommend this place to do your taxes.
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June 2021 by Dixon R.
Sorry for the 1 star. Will be glad to change it. Either answer your full answering machine. I've be patient. It's only 1 Tax yr Fed 0 refund. State Min 250.00 refund. My niece Jennifer needs help. 1040 senior Form 2019 State only one form 2 pages If you can't help me. Return my $50.00. Thank you. CALL OR TEXT ME Jenna please 505-435-7026 Dixon
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April 2021 by Antionette Lopez
We've been going to Jenna for the last couple of years & she's great to work with...very knowledgeable & friendly.
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April 2021 by Bay Stevens
Jenna it's a hidden gem when it comes to tax services. She is prompt, very knowledgeable and generous in suggesting ways to minimize your taxes. Her services are affordable, especially for seniors. She also does bookkeeping year-round. I hope you're lucky enough to try her out.
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March 2021 by Tim Irby
Been a customer for a few years now. Great service. Great business.
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October 2020 by A RR
Jenna has been doing my business and personal taxes for years now. She knows what shes doing, makes sure she's saving us money where she can. She also monitors the business throughout the year to be sure we pay taxes as we go to prevent a big tax bill in April every year. Thanks Jenna, we can't recommend you enough!
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April 2020 by 555 Czz
Jenna is great! Will be going here for any future tax needs.
