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January 2024 by Chad Swayden
We’ve known the owner of A-Tech security for years and have had his products in our home. Rich and a-tech is the only company I trust for the safety of my home and family.
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October 2022 by Jason Norris
Like the alarm, hate the support people. If I write what I really want to, they won't publish the review.Was told lastnight that I would receive a call to help with the issue. Surprise surprise, no call. Receive a call at 615 am. On call guys phone was on silent. Skip to the end, he calls me a d!ck, says find a new company and hangs up on me. I will. Failure from first person, to last.
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September 2022 by Renee Richards
Installation went very well. Updates to the system are great, and very user-friendly. This company was recommended by a friend, and we are glad we switched.
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April 2022 by Rebecca Sitterly
We had a tech security for many years and we were very happy with them. If you are also a customer of theirs, you will have recently received an updated contract that they want you to sign. Please beware of this contact and read it carefully before you sign it. It calls for the homeowner to get a $1 million policy naming a tech as an additional insured, and the premium is your responsibility. Also they do not stand behind the equipment that they install. They say that they will install equipment but they do not guarantee that it will work, and they relieve themselves for all liability for any equipment that does not work or perform as expected. If you sign this contract you waive any right to a jury trial, and you waive any right to even make a claim against them. Especially beware of the following, if you continue to use their services, the last paragraph in the agreement states that you are agreeing to the contract whether you sign it or not! There are a number of problems with this agreement, it is very unfriendly to their customers , and I have only named a few of the problems with it. I wrote to the lady who sent me the contract and I asked if we could discuss it or if there was somebody I could discuss it with, and I simply have not heard from her. Sadly, we will be moving our business elsewhere, and I am so sorry to have to do that.
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February 2022 by Wes Hedlund, Sr.
A-Tech is a great company to work with Rich did his very best to get a system installed in our new building on a very short notice, I personally recommend Rich and the entire staff at A-Tech for any security needs.Thank You
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February 2022 by Skate Snatch
Rich and his team do a great job. The best customer service and very knowledgable. Highly recommend for commercial or residential.
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December 2021 by Melissa S.
Love this company! Atech installed my alarm system and ring cameras. Anytime I have issues, Rich is quick to stop by. I have been using Atech for several years now and I highly recommend them.
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June 2021 by Roxie B.
They referred me to another company who specializes in what I needed. Their response to me was fast and very professional.
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April 2021 by L. Wayne Brasure
Enthusiastic kudos to A-Tech on our recent full system update (and upgrade) and monitoring switch-over! Rich is extremely knowledgeable and was very responsive to our needs as we discussed home security options to upgrade our system. The A-Tech staff did an exceptional job setting us up and Rich himself spent the entire day on-site with his team. Highly recommend!
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January 2021 by frank rowan
Our businesses, Rowan Apparel, Embroidery Plus and Bright Ideas needed a Professional, Dynamic, Responsive Solution to our security needs.Rich Rosely and his team at A-Tech Security not only answered our call, they provided solutions exceeding expectations - consistently!
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January 2021 by Robert Feuer
This is the second time that Rich the owner of A-Tech has come out to my house in a moments notice. The first time was 3 1/2 years ago to install a system when everything in my house was stolen; that was on new year's day. And today he came out immediately to replace a fire alarm that wasn't working right. Very reliable!
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January 2021 by Nanette Lara
Rich was very knowledgeable and professional. I highly recommend his services and appreciate the security I have now.
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June 2020 by Thomas Tammann
Rich is the fastest guy in New Mexico....always ready, friendly and professional. He installed an excellent alarm system for me and I am happy all around. Thank you Rich
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April 2020 by Cara R
We had been looking to upgrade our alarm for some time, and our previous provider seemingly had little interest in assisting us through this process. A-Tech was FANTASTIC! They showed up on time, listened to what we wanted to achieve, made many suggestions on how to improve our system and automate devices in an integrated system. No pressure to purchase items we weren’t interested in. Install went smoothly, we were showed how to work the system and set up. Rich, the owner, came out a few days later to assist in reviewing operation and to optimize a few features for us! Locally owned company, easy to work with and very responsive! Highly recommend!
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April 2020 by glen long
Rich and the team at A-TECH are absolutely amazing. We have both an alarm system and a camera security system. The alarm system has been absolutely problem free due to their expert spec'ing and installation. Anytime there has been an issue with the camera system (mainly due to some change in our home networking) Rich has been extremely helpful in immediately getting things working again. Could not recommend them more highly!
