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December 2023 by Rosemary T.
Not happy. Picked up my car and lost it. When I called distressed I was yelled at by the owner. I hah to let my insurance company deal with him .2 hours later there was a conclusion.do not trust this company with my car . Worse customer service ever .
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December 2023 by Garry Ricci
Always fast professional service.
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August 2023 by Cheri Logan
Excellent customer service from this place! He clearly loves what he does and is good at it. Super friendly and professional. Love their motto- Fast, Fair, Friendly.Service: Car towing
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November 2022 by tenzin yeshi
Chris came out with a great personality… took care of everything and very professionally. Thank you Chris ?Service: Car towing
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August 2022 by pavan kumar
Worst and very rude behaviour by the incharge .Dont recommend to use this place for any services.
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August 2022 by Moonchild
We got into a car accident we spoke with Steve and Crystal mainly but his whole staff is very Helpful and nice. Our insurance company was being a pain they were so helpful getting our car out asap and giving us pointers. We'd definitely recommend them. Prayers for their driver who's in the hospital ?Service: Car towing
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August 2022 by Erika Hunter
Was the only one who answered the phone at 2 am when I needed help, and followed up at 7am when the tire shops opened to see if I still needed help. So kind and professional. Highly recommend and not a flake!Service: Tire change
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August 2022 by John Lorenzo
Staff was good, I was treated fairly. The only thing was I almost signed for another car. But the lady in the office was kinda busy so it wasn't her fault.
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August 2022 by KUNTLA SUMANTH
I think this star is even waste ….This guy towed my car..Let me be very clear .. 1st thing they should know (it’s better we should say he should learn ) how to speak with people. You are not supposed to talk to him. He shouts with heavy voice and striking the bench with hand stating don’t Yale in reverse to us. That is very argent or discrimination I don’t understand because I am Indian. There is not necessarily him to behave like that in that situation ( If he has cameras in ref. to 12-12:15 Pm dated Sat 4th 2022..)Secondly his charges :(Ref to photo attached)1)Minimum 115 $ and there is no number of miles covered in that.2) for 5miles he charged 55$ @ 11$/mile ( not included in minimum.3)Fuel surcharge 19.20$4)I pick my car he charged delivery charge @50$5)admin fee ,he said police and city fee @35$ I don’t know if this is true.6) just towed from point to his place and I went to pick up just in 30 mins he charged $15 for storage.7) using my credit card to pay he charged $9:35 for surcharge and claims everyone does this..This guy simply rip of money.
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August 2022 by Samantha
My in law's car was stolen and ended up here. When I took my mother in law to go sign to release her car the lady was so rude. I'm not sure why she was being so rude, but that's awful when you're already going through something with your car being stolen. They have a sign up stating if your rude they'll charge you $20 and $5 for whining, like seriously? What about them being rude to the customer? It's not like my in laws chose to have their car stolen and taken there. Maybe theyshould pay her $20 for causing her more stress and being rude. The sign should apply both ways.
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August 2022 by Dustin Miller
This is an amazing place, every car you can think of his here you can find a part for anything and there is even a really cool old train car when you first come in. The owner mark was knowledgeable and friendly, he helped me find just the part I had been searching for. I can't recommend this tow yard any more then I do it's really one of a kind
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August 2022 by David Gonzales
Staff is RUDE, Treat you as if you have no knowledge of your rights as a person that had a vehicle towed from a crash. They go through your vehicle and Vandalize personal property, then say they know nothing about it ! They STEAL License Plates and blame the Police Dept. Saying " maybe you didn't have Insurance " Steve the Manager/Owner Interrupts you when your trying to speak and tell them of these illegal actions the Companies Employees are doing. I would Highly recommend calling another Tow service company to tow your vehicle before utilizing A Albuquerque Towing. CROOKS ! ......Respond's to my review With a Childish comment ! Your LUCKY I didn't show up in Uniform ! A-Albuquerque Towing is nothing short of one of the most Crooked, Thieves, and Unprofessional as the come. JUST LOOK AT ALL THE NEGATIVE REVIEWS HE HAS !
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August 2021 by Walter Martinez
The driver was very nice, and office staff handled my needs way past expectations.
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August 2021 by Barry Cooney
My son's motor cycle was totaled in an accident. It was towed and stored by Albuquerque Towing. I needed information about the vehicle and how to proceed with the claim. Steve is the manager, and couldn't have been more helpful. He is a professional in every sense of the word. I give Albuquerque FIVE STARS!!
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August 2021 by Wicked Jaxxx
They were awesome. Even gave me a jump cuz my car wouldn't start when I picked up my car. I forgot the guys name. But he was very nice and helpful with me.
