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June 2024 by JESSE
Recently had an install great staff, installation time was not long, satisfied customer
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February 2024 by Lonia Jeffers
This place has always been my go to for modifications, they’ve always been super kind and helpful and reasonably priced. This time around these guys have went above and beyond for me. After having a rear differential replaced 7 months ago, the other shop did not verify the gear ratio which left me without 4wd.
Chris and Phillip went above and beyond helping me get things in place to re-gear the new diff.
When they opened up the diff they found some pretty shady stuff in the diff that deemed it unsafe, like being JB welded together. I know some other places might have overlooked this or just cranked out the job, but they called me down and showed me what was going on and explained very professionally their concerns.
They’re now helping me completely rebuild my rear differential while I argue with the original shop and the refurbished parts company they got the diff from.
(I do not recommend JJ auto and tire off of San Antonio).
All things considered, I am so thankful for the guys at total off road for their diligent work, attention to detail, and how kind and informative they have been.
Also, PSA to all of the ladies out there, these guys DON’T treat you like you’re incompetent just because you’re a female when it comes to cars, which can be hard to find in a mechanic shop.
They really have worked with me and are being extremely helpful.
I have every intention of returning to total off road for everything I can’t do myself on the Jeep.
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January 2024 by Jeff G
They had for me for my 1993 YJ. The sales people didnt seem interested in helping me find alternatives either. Typical shop type of we dont need your business attitude you see almost everywhere these days.
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December 2023 by Dom O
This place sucked they firsts said they would do the work on my truck called back 6days later to schedule an appointment then said he's not going to take my truck cause I didn't buy their parts after he knew I had bought my own parts for cheaper an he said yes the first time gave me a good price so I said ok I told him I have everything already an he wanted to do an inspection on my truck to ""find something broken"" but the first time when we talked he didn't say he wanted to do inspection on my truck when we already knew what the problem was just wanted me to pay more for something that's not even broken to get more money off me!! then I asked well how much would one of you're kits be so I can buy it to get the work done an he sill said no!! Don't go here!!!
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November 2023 by Dominic O
This place sucked they firsts said they would do the work on my truck called back 6days later to schedule an appointment then said he's not going to take my truck cause I didn't buy their parts after he knew I had bought my own parts for cheaper an he said yes the first time gave me a good price so I said ok I told him I have everything already an he wanted to do an inspection on my truck to ""find something broken"" but the first time when we talked he didn't say he wanted to do inspection on my truck when we already knew what the problem was just wanted me to pay more for something that's not even broken to get more money off me!! then I asked well how much would one of you're kits be so I can buy it to get the work done an he sill said no!! Don't go here!!!
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November 2023 by Tim M
I came here from out of state, and after reading the reviews I wasn’t sure. Took a chance! Chris and everyone I talked to was super cool. The back of my truck was sagging a little bit so we threw some add a leafs back there. Raised the rear level with the front and diagnosed this little noise. Great experience, I was super happy with the price, and I’ll recommend people there.
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November 2023 by Jeremy Lujan
Don't call this place, you will die on hold.
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October 2023 by Thomas Wieser
Ordered a pair of leaf springs for my Tacoma last May. 1 of 2 arrived perfectly fine but the 2nd one still has not arrived. 2nd leaf spring was damaged by FedEx and returned to sender per 4WP instructions. It's almost October and I still haven't received the 2nd spring. I tried emailing & calling y'all's to no avail. U guys are lucky to get one star from me!
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September 2023 by Donald T
Its a chain store with the basics available...staff are always good to deal with. Not sure on the shop as I have never used them.
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September 2023 by Alfredo “Freddy” Flores
They don't have a lot of stuff in stock. Not 1 Rancho shock for 2013 ram.
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September 2023 by Hugh Bryce
Oh such good place for jeep aftermarket parts. I get in trouble everything I go in !
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September 2023 by Stacey Baumgartner
Phillip is great! Efficie courtesy and hilarious!
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September 2023 by tyron beasley
Great service. Great work.
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September 2023 by Tiger Dog
They dont answer their phone!
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September 2023 by Ed Vallejos
great staff friendly and helpful
