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July 2024 by Qaasim Trista
My Mother went to a Dr. To get a Rx. Filled before she went on her vacation and her primary pharmacy couldn't fill her Rx. There were many complications, but she was able to be assured she could get her medications before she had to go on leave to see family.
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June 2024 by Mike M
Four times already I have been told my medications are ready. When I show up, The two African American male pharmacists deny me and make me come back another day. Even when the dr has called my medications in to be picked up early i have been denied by these two pharmacist. These two need a lesson in customer service and manners as they have been extremely rude and awful not only to myself but to their fellow employees. I really do not understand why the awful behavior. They are professionals and should act as such. Everyone else there is so sweet, I truly feel bad for them having to work with these guys.
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May 2024 by Wendi Highland
I have a lot of prescriptions to manage. Called to find out why my diabetic meds went from a 3 month supply to a one month supply. They said my dr only wrote a 30 day supply. Turns out they are filling them however they see fit depending on who is doing it. This was after i was told that i shouldn’t be calling with this.. i am like who exactly am i supposed to call. I guess another pharmacy
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February 2024 by Heather G.
I've seen some filthy stores in my time but this one really tops them all, disgusting!! The person or persons running this Alamogordo location have no idea how to do just basic cleaning. The floors are filthy, the camera at the pharmacy is covered in an inch of dust. I brought my mother in for vaccinations and had to sit in a hallway in front of the bathrooms which were absolutely gross. Walgreens should be ashamed of themselves. Don't even get me started on the quality of the pharmacy. Rude people, no refills available even though they call and tell you to pick them up. I have never seen so much incompetence. Should probably complain to Corporate and the New Mexico Board of Pharmacy.
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January 2024 by Michele S.
After our experience on 12/31/23 you have lost us for life! You were my preferred pharmacy.....NO MORE! I use to think all the people getting aggravated with your pharmacy was just impatience boy was I wrong. You are the most inept bunch of folks you really should have someone take a look at the cluster you have in the Alamogordo store. I have never seen such lack of management to leave trainees to deal with customers as your lead pharmacist tech watching is unbelievable. Went to get a script that you decided not to fill because of no insurance, you don't call us you decide on your own accord to make this decision on my husband's pain meds! We drive from out of town since we don't live in Alamogordo and you don't have it then you make us wait and wait until we are sick of it. Well your unorganized untrained staff cost you $$$ not only did we both buy our scripts there we also were customers on a weekly basis at your store no more as the new year comes. We will transfer all of our scripts to Walmart my least favorite store to shop however they never did this to us. See ya never
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December 2023 by Davyn Ervin
Slow and do not transfer prescriptions not supposed to be sent to them any way
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December 2023 by Kylie K.
The only Walgreens pharmacy we've used that makes prescription fill incredibly difficult... call it in, "come in 30 mins," arrive 1hr+ later and not ready "but since you've arrived, we can start it. It'll be ready in 1.5hr" - they need to improve their process and lose their bad attitudes.
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December 2023 by Mike
I was treated like a second class citizen here. I went inside, made my purchases, and then walked out. I was on my way to the park, and just wanted to get something to drink before continuing my walk. But while I was outside the manager immediately said I couldn't "set up" there and needed to move. I wasn't sitting down. I didn't even have a chance to open my Gatorade. All I wanted to do was drink some Gatorade before going any further. This happened a few months ago, but I remember it every time I consider shopping here.
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December 2023 by Stefanie Melton
This pharmacy is the worst pharmacy I've used in 2 countries and 4 different US states. They continuously fail to refill our prescriptions, even though we confirm the refill through their system and the wait times are atrocious. Don't waste your time, find a different pharmacy in Alamogordo.
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December 2023 by Giovanna
There’s a valid reason for the 2.6 scoreEach and every time, clerks seem to be confused with customers prescription pickupDefinitely, finally changing pharmacyTraining is very much needed at this pharmacy
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December 2023 by daniel de la torre
We had a great experience this morning! Teresa, one of the customer service reps, was amazing! She helped us at a moments notice very early in the morning. She was also very friendly and courteous, the way all customer service should be!
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October 2023 by Lise L B G
Stood in line for the third day in a row to get medication.
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October 2023 by Taylor Franklin
I have been trying to get my prescription for a week and they say it's ready then it's not or it's out of stock wich is understandable except for the fact that there is no way to reserve it I will get very sick if I can not get it.. worst pharmacy very unfortunate. I wish they would have it organized better I find it hard to belive a corporation as big as wallgreens can't do better
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October 2023 by Rowena Martinez
Why does it take so long to wait in the drive thru, thought this was alot faster, hire more people or make Walgreens alot bigger on to of that.
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October 2023 by Steve H.
The rudest and most unprofessional pharmacist we have ever encountered in our life, and certainly the worst of any Walgreens anywhere. So bad that we may never use Walgreens pharmacy again. All of the pharmacy staff at this location are horrible people who treat patients with an unnecessary animosity that speaks to the despicable character of the people Walgreens in Alamogordo employs. I get it. Your life sucks and has erased any shed of humanity you ever possessed. Now your karma is guaranteed to make your life suck even more, and in that, we will get our redemption.
