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April 2024 by Charles Henley
Stefanie refused to get me a manager or help me after I paid for over night shipping and didn't get my items. I had to call the main number and they still couldn't help me. It's false advertisement. And extremely poor customer service.
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March 2024 by Geselle Savoy
Awesome Staff Always!!!
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December 2023 by tyler hughes
Awesome customer service
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November 2023 by Jayne Moreno
Very helpful
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August 2023 by Gavin Carrillo
If i could give 0 stars i would my friend lost her phone and was told she needed to go to a corporate store to verify her id for the insurance claim and was told at the store by several reps that corporate verizon doesnt help customers with anything except to sell her a new phone and refused to look at the notes left by verizon corporate over the phone because "they dont have time to deal with her problems" and told her if she wasnt going to buy a new phone they wouldnt help her
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August 2023 by Cali
Victor always takes care of all our needs, answers all our questions, and is a great PR person.
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August 2023 by Fred Martin
At 75, I'm not as technologically adept as the younger generation. The kind and sharp staff have patiently solved all my concerns with a new phone. I appreciate the assistance.
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July 2023 by Bridgette Gail Hall
Hard to talk to someone in the store it’s always customer service
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July 2023 by James Williamson
Answered my concerns.
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July 2023 by Larry Morrill
generally upbeat, tolerant and helpful
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July 2023 by Mo Hazea
Their service is not excellent in dealing with customers
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July 2023 by C Dub's Journey
Jose helped get some answers, on a tablet purchased there a few days prior. Thanks Jose!
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July 2023 by Irvin Jackson
Great customer service. Currently getting a new look inside the store.
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July 2023 by Tami Booth
Very helpful
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July 2023 by Jill Dobrovolski
Victor the manager is rude not accommodatingTerrible service!Do not go to this store!If you can go to Ruidoso Verizon.They are wonderful there.He called the police and was going to have me escorted out of store because I voiced my. Concerns with their policy of charging for transfer fee if $35 for them to transfer your information from old cell to a new one purchased there.I called Verizon customer service and they will be making a formal complaint against this manager.Hopefully lose his job. I traveled almost 2 hours to get my new phone and gave it transferred. I was told no fees.I have never in my life been treated so horribly by any businessYet alone Verizon store cooperateI’ve been with Verizon 20 years.Stay away!!!!!
