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March 2024 by Gordon Barnes
Staff was very helpful in helping me track down a package that sent to my son’s previous address.
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January 2024 by Frank Ferraro
Alex is the mail carrier for our complex and always does an absolutely amazing job! He always makes sure things get done correctly and in a timely manner. He keeps up with things extremely well and I give the utmost respect for that man ?
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January 2024 by Tom Paolillo
We never received any mail, adds etc. the mail man just drives by without stopping. We look for grocery ads etc. 2207 collins ave
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January 2024 by sean boling
I just wish they'd answer the phone so I don't have to drive down to them for a simple question.
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November 2023 by Adam Kempf
Packages constantly go missing, yet are reported as delivered. Shady. And they will not answer the phone.
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October 2023 by Midnight Rambler
This post office is a fantastic example of what is wrong with society today.. The people working there are the most malcontent, depressed, gave up on life bunch of sad employees I've ever seen.. The even worse problem is these unhappy people have worked there forever and they are 100% complacent and will be there until they retire which ensures years more bad service from the same individuals we are dealing with now..... sad life these postal employees must live....
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August 2023 by Cyndi Briscoe
1st rep, who started, helping me, left to back while I was putting paper in envelope and said...next rep will help you ?.Next rep was Just Empty.If y'all Don't like your jobs and Don't like working with the public, do us a favor...Find Another Job!!!Not a Pleasant Atmosphere At All
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June 2023 by Hope McCormick
I’ve never received such terrible service in my life. I called 12 times today, called 7 on Friday and no answer on their phone. They delivered my mail to the wrong mail box but was told it’s because “it shows I don’t live there anymore” but how did my other Amazon package get there the week before or any other mail? I waited an hour just for them to tell me they returned the item and they don’t take accountability for their mess ups. Trash
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May 2023 by Tara “Thewiccachick” Kempf
I'm so tired of anything I order getting delivered to the wrong address. This will be the 3rd item that was delivered incorrectly and I had to reorder the item. This is the worst post office ever.
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December 2022 by Tonita Smith
They have refused to deliver my UPS packages because I have my physical address included with my PO Box number as the delivery address. I did this because this post office has ‘lost’ 3 items of mine so far due to no PO Box number provided to UPS; just my physical address. I think this is vindictive as I’ve been told to exclude my street address. I get my mail here, but am trying to exclude the PO from receiving my packages because they lose them!
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December 2022 by Tara Mcgavran
They never answer the phone and usually when I have issues it takes more than 4 months to fix if it even gets fixes and now my mail has all disappeared and I pay for a po box which they have some yellow slip on their end saying to only hold my mail for 3 days yet they never have my mail and now I don't even get any mail a lot of mail is missing I'm paying for a po box they won't let me use
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November 2022 by anita boafo
So had a package come up missing that stated it was delivered to my box. When I checked in my box a key was left for the bigger boxes, I opened the other box and another key was left inside that one so I opened the next box and nothing was in there. I called a supervisor at the postal office told her I had no longer had the tracking number due to I had reported it to Amazon and had a replacement. Supervisor stated she would call me back after investigating still haven't heard anything. Will be filing a report. If you can't trust your packages being delivered correctly or being stolen by your postal service then there is a problem nothing more I can do buy persue a complaint.
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November 2022 by AC Smith
Not always the best customer service at this location. It’s hit or miss. I completely understand the stress and pressure the employees are under but, some of them let it affect them too much. I’m willing to excuse someone having a bad day but there a couple of employees that are very consistent with their bad attitude. Luckily I don’t need to go to the post office very often but when I do, before I go I wonder what “mood” the post office is going to be in. LolAs far as the carriers go, since our regular guy retired, the service hasn’t been consistent. The previous carrier knew who lived where and always went out of his way to make sure that everyone got the correct mail. If something didn’t fit in the mailbox he would finish his route and then backtrack to hand deliver the over sized boxes to the door. He was of a generation that took pride in their work and had good work ethic. Sadly, there are not a whole lot of employees out there like that anymore. Those employees are all retiring and we are now in a generation that lacks work ethic, customer service and reliability.
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October 2022 by Audrey Foye
I have a mail service. They sent my mail Dec 2021. There was tracking number. Says delivered but wasnt in mailbox. Complained to PO supervisor and he said mail was delivered by a substitute, regular guy gone that day. How convenient to steal it, when not your route. I made police report, and called PO headquarters. They said employee stealing is high. Like they dont get paid enough.
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August 2022 by Stephanie Sena
The USPS clerks & staff at the Alamogordo Post Office are professional & always very helpful. I thank them for their service.
