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February 2024 by Debbi Blocker
Been here twice to get propane with no luck. Last night they said come back tomorrow the guy that fills isn’t here now we will have him call you tomorrow when he gets in. Never heard from him took a ride up there this afternoon yep he’s gone again was told he was only there from 9-1:30. Save yourselves the time and go somewhere else to get propane!
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February 2024 by Sunni Florence
This is the worst TSC I’ve ever had to deal with. They never keep dog food or cat litter stocked and every time I go in there is one person checking 5-8 people in line and 3 people standing around. Today one was literally leaning on the other counter. I get being busy but everyone doesn’t have 30 minutes to stand in line. I’ll take my business to Chewy.
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January 2024 by George Williamson
They don't have enough people who can refill propane. The one person who does goes home at 2pm if they're even available. Cortez Gas up the road is more reliable.It's a shame because Tractor Supply has been our go to propane supplier on the road
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October 2023 by C Conocido
Good Service if you want Shoes
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September 2023 by Budskrilla 2U
So sad you can’t leave an honest review on their own website. They moderate it so much you can’t be honest so others can avoid the same issues I did. Online customer service is horrible. So bad the employees won’t even call it because they aren’t helpful.I purchased a chicken coop from them and the delivery issues with their in house shipping is also horrible. They kept saying it was on the way and it was still sitting on the manufacturer’s shipping dock for two weeks. I know this because I contacted the manufacturer myself. And the lady at the warehouse was very helpful she found me a coop that another vendor had in stock. Now that was some old fashioned customer service. I ended up getting it from a Big R for less money but I had to travel almost 200 miles round trip. First time in a Big R but will definitely visit each time going through that town. Their clothing department was as big as Tractor Supply’s entire store. It was definitely worth the extra miles.Big box store customer service at our local tractor supply store is great but corporate suck’s rotten goose eggs.
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September 2023 by Ron DeTorrice
They have one person who can refill propane, and he goes home at 2pm. Doesn't anybody work an 8 hr day anymore??? Three people standing around doing nothing. Train someone else.
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July 2023 by Anita Moscrop-blake
Amazing service and amazing associates. Always greeted with a smile from the cashier. Great assemble guy who helped with my swing seat and loaded it for me.
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July 2023 by Quinn Lane
A Hispanic man long sleeve shirt fluorescent yellow long sleeve construction shirt blue jeans short hair. Tried carjacking me at the alamogordo store in front of parking lot in front of the doors . Noone got it on camera? I don't believe it. He was in his 30s or 40s. This happened about a month ago! This is what happens when police get defunded. The police in alamo will not protect you or follow up on anything. I keep seeing the guy in town!!!
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May 2023 by Franki King
I’ve never been to a tractor supply store but boy was I surprised. From the name I thought there would be things relating to trailers and tractors but my mind was BLOWN! They sell kayaks, clothing, shoes, farm supplies and snacks, items for cleaning your farm animals, pet food and supplies, and other gardening equipment. I also saw some ducklings which was very different for this city slicker. Talking to another customer they also sell chicks. WHAT!!I didn’t purchase anything as I was looking for a shelf. But I did see one of the associates helping an older gentleman with a battery issue. The gentleman wasn’t sure if the battery in stock would work on his equipment. They were different brands. The associate opened the package, provided battery to the customer with instructions and apparently the equipment worked without any issues. The associate then did some quick checks and explained that if he had further issues he could return. Now that’s good customer service.
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May 2023 by Philip Keightley
This used to be my goto place for propane refills. I went in there in the early afternoon and was told the guy who fills propane tanks was on a conference call. Came back about an hour latet and was told he wasn't there. The told me about another place I could go, but it was way to far away.This isn't the only store that I have had this problem with. It used to be a place you could count on. Going elsewhere from now on.
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April 2023 by Kathy Simpson
I have been trying to get Dumor Senior Equine feed for several weeks. The Alamogordo,NM store never has it. I have been buying this for several years. I have asked the manager and he tells me he has no control what they receive in the shipments. This is a very poor way to do business. When you have customers who have been buying items.
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March 2023 by Teddy Wills
Aleays get my dog food from this spot!!! Workers are friendly and the manager is awesome
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January 2023 by Grace Sokol
They didn't have what we needed, even though online it said it did. Which is understandable; however, Rudy was extremely condescending and said "don't believe what you read on the internet." He was extremely rude and I will not be shopping at this location anymore.
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January 2023 by James Stanley
It was really nice & the workers were very helpful! Would definitely recommend.
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September 2022 by Audrey Foye
I called about flea pills. Girl very nice looked it up and gave me answers i needed. Great customer service.!
