“The service is wonderful at this store! The sales representatives were very attentive to my questions and helped me switch my phone and case. Thank you Anthony and Heather for always going above and beyond for me! I would recommend to everyone to use this store for their phone service needs!”
“So I was greeted by José...super cool dude..he didn't exactly get me what I was looking for..but was super helpful...even got a major upgrade..and he helped me through the whole process ...I dint know what he get's paid...but it ain't enough...this guy needs a raise .thank you José..for making this experience..smooth and easy...”
10AM - 7PM
516 E 1st St Ste H, Alamogordo“The representative at the Alamogordo location (you'd think I'd know his name by now) is phenomenal! He's professional, friendly and provides exceptional customer service. He always works hard to resolve whatever issue we've got and has saved me a lot stress with his willingness to help! I no longer do business with any other location or over the phone, even considering it's an hour travel time to this location the care we consistently receive is worth it!”
10AM - 8PM
111 N White Sands Blvd, Alamogordo“We live in Ruidoso which has been devastated by fire and floods so T-Mobile office here is not open. We called T-Mobile twice but support could not fix our icon problem. We happen to be in Alamogordo for business and stopped in T-Mobile office to see what they could do. We were greeted by Gustavo and after explaining the problem he expediously handed the phone to Leeroy who happens to be the Samsung expert. Took him longer to show us how he fixed the problem than doing it. Very pleased with the service we received and they also informed us T-Mobile has internet service if we wanted to switch from our current provider for about half of what we're paying. Going to look into the plan. Highly recommend their service.”
“At 75, I'm not as technologically adept as the younger generation. The kind and sharp staff have patiently solved all my concerns with a new phone. I appreciate the assistance.”
“Lucky day! The store was quiet and I was seen right away. I got the phone I came for in a few minutes. A record really, as most stores seem to take forever to buy anything. Pleasant experience overall!”