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October 2023 by Zachary Nolting
They have a modernized waiting area. Some pretty nice couches, coffee machine area that has hot or cold water. A few magazines here and there. And good air-conditioning
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September 2023 by Nicholas Spendlove
I highly recommend this shop. The main thing I look for in a mechanic is honesty and I feel they are very honest. I had a very bad experience with another shop in town. When I came to this one, it was the complete opposite.
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August 2023 by Alvira Lerma
The guys are so nice they actually talk with you n the hear and do what needs to be done .the young lady is awesome to..I love going there I won't go no where else..thank you guys
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June 2023 by Garrett Pruett
They were able to get me in for my oil change same day, and the price was better than any other quote I was given in town.
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June 2023 by Sleepy Pete
Best priced oil change in Alamo, and nice guys too.
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June 2023 by Betty E.
If you want OEM don't go here. Was told that they used OEM spark plugs at time of service. Had the tune up done twice with these guys and still didn't run right. First time was awful and run terrible, they redone it and still wasn't right. Took vehicle to dealer garage and plugs were Auto light (after market) they took out and were not gapped right. When went back to Master Tune and inquired about it (with dealer bill) the guy said we use after market parts and plugs come pre gapped. This is not true when did research on this need to regap the plugs to correct specs. Also with newer vehicles need OEM parts to run right.
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February 2023 by Alan MacFarlane
My experience was extremely pleasing. The check engine light in my wife's car came on unexpectedly. (I doubt the light rarely is expected!) We called them and were able to get in two hours later. It seems that the need for oil changes had escaped her attention. The last oil change was 18 months ago, and 22,000 miles ago. The poor auto beast was running on two quarts of undoubtedly very polluted oil, instead of the designated 7 quarts.... amazing it was running at all. But with great praise for Master Tune, they changed the oil, the oil filter, and also a very dirty air filter. All in less than one hour, and for a price that was surprisingly low. We will visit them again for auto problems, and in three months for a scheduled oil change. Thank you to the great folks at Master Tune!
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February 2023 by Katie Jones
We went in on Thursday to have a brake inspection as we had been smelling burning brakes. We were told that the pin was sticking so it was oiled and cleaned and we were sent on our way. The next time we drove the truck, the brakes smelled like they were burning again. I called and left a message. Then we drove the truck to Alamo the next day (from Cloudcroft) went to the car wash and the brakes sizzled and smelled. We called Mastertune to see if they could get us in and they said not until in the morning. Would you want to drive a truck in this condition back up the hill and then back down the next day? They said we could come and wait and they might be able to work us in but no guarantees. We paid $97 for the previous brake “inspection”. I kindly asked for our money back so we could take it somewhere else. They said Sean would call us back. When he finally called we had already taken the truck to Martin Tires who diagnosed the actual problem for FREE. The sleeve around the pin that Mastertune cleaned was messed up along with the rotor. The caliper was seized and the tire would not even spin. Sean would not give us our money back and was very rude when he called back.This wouldn’t be such a big deal but we have also had gone down 9 times to get a heater/air conditioner fixed because they didn’t do it correctly the 8 times. We paid over $3500. Now the dash rattles like crazy and the light bar doesn't work consistently.I have never written a bad review for a company before but the service here was terrible. We have been coming here for years and will never be back.Service: Brakes
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February 2023 by Anna Kincade
One of their service technicians did not correctly tighten my 2019 Kona’s drain plug.My car was leaking oil so the next time I went somewhere else to get my oil changed I asked if they saw where the leak was coming from, they let me know my oil was low and my plug wasn’t tightened correctly.Master Tune could have caused extensive damage to my vehicle. I will never go back.
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February 2023 by Jeremy Briscoe
Super fast. Super friendly. They even helped entertain my kids for the few minutes we waited.
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October 2022 by Cassandra “Cassie” Dees
The guys that work here are always friendly and willing to work with you to get on the schedule last minute. They always do a great job and do it quickly too. Prices are comparable to in town pricing.
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September 2022 by L Hennessee
This is a place to avoid. Price to check wheel alignment was $95, but they do not do anything unless you have an appointment. Since i was traveling out of state , i needed work done. This place was pretty mucha waste of my time.
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August 2022 by Hilda Bell
Was lead to believe that car would run fine after the crack on transmission sealed, even was told I could drive it to Las Cruces and back,no problem. When I tried to drive it away, it made a horrible vibrating sound, so I turned around and took it right back. Mechanic said I shouldn't drive it to Las Cruces because it would damage the transmission.. Said subframe needed to be straightened out, and I should take it to a body shop. Next day I looked under car and it was leaking oil from transmission. Took to body shop and owner said car needed transmission replaced and transmission cradle. I paid $638. for what?! They should have just told me that it was worthless without a new transmission instead of leading me to believe it was fixed. They just took my money and didn't fix it right. Very disappointed ☹️. Won't recommend Master Tune to anyone. Don't even deserve one star.Service: Transmission
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August 2022 by james griego
Great place to get your spark plugs and wires done, not to mention they're affordable! Will be coming back!
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July 2022 by Robert McCutcheon
These guys are awesome. The Chevy dealer next door made a huge deal over fixing a power seat and wanted to make we wait 3 weeks for an appointment. These guys at Master Tune saved me. Had me rolling in 10 minutes. Thank you for not making a big deal out of fixing it or overcharging me. These guys are the best.