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November 2023 by Renee James
The only positive about my experience was the drivers were very helpful...paid of course but appreciated. The rest of the experience...poor. rude people, did not get order when promised so rescheduling contactors...the best! Thanks Lowes...NOT
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October 2023 by Alicia Kumke
I purchased a fridge with a warranty 2 years ago. Last week, it stopped working. The first appointment , the repair guy didn’t show. The second appointment, he said it would take an entire month to “diagnose” the fridge and repair. I do not know any normal person who can afford to pay for a second fridge while their “warranty” takes an entire month to diagnose and repair. They know you don’t have a choice , so all the warranty will be for is a spare fridge , for the next time your fridge breaks and their warranty takes a month to fix it
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October 2023 by Tj Owen
It was an awesome experience. ? I got exactly what I wanted and Beth did a fantastic job!!! ?
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September 2023 by Kevin
The team and staff at the Lowe’s in Alamogordo are amazing. Betty is awesome, she greets us every time we come in, helps us find exactly what we need, and makes us feel at home. She made our appliance shopping for a refrigerator super easy. Rashad makes sure our deliveries and transactions are correct. This is one of the best Lowes I’ve been too hands down. Thank y’all for everything!
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August 2023 by Liberty Walker
Lowe's has everything your little heart desires, and if you can't find it at the store,you can find it online. Even when I don't need stuff,I will stop and walk through to see what's new. It makes me happy
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August 2023 by Anthony Duran
I like Lowe's Home improvement because everything is easy to find and customer service is second to none.
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July 2023 by abdi jama
This store it is not good place to deliver it not because I’m a truck driver. I had a nine pallets only to deliver this store. I came here at 6:30 PM. They told me wait was on the track at the dock at that time they told me after that Track will I get in the deck hour later I get in the deck and they told me they were not unloading me until tomorrow morning I had only 9 pallets people working at the receiver. It is a very mean and professional. I’m just giving one in all truck driver. If you come in this place, it will take you to unload you receiver Please be careful if you come in this place or don’t come. It is the worst place to delivery unprofessional only the manager very nice. The rest is very mean special the receiver. They are very rude and so mean unprofessional. ? it is too bad this place very bad. Beware I’ll truck driver. Receiver very mean. And so route.I’m not coming back this place ever ever again I’m sitting here from 6:30 PM through the 7am which I’m not even sure if I get unloaded or not. That’s why I’m not coming back this place. Ever again. I’m warning all truck drivers if you come in here, you planning to spin in 10 to 15 hours if you lucky to get unloaded, worst place.
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July 2023 by Michele S.
Thank you very much Lowe's to my huge surprise you actually had not one but two cashiers on duty. Keep it up and I will continue to support you I as old really appreciate you all showing you care and helping purchase items not from self serve. Always was my favorite for materials, gardening and other needs
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June 2023 by Eric Peterson
I needed some saw cuts done today, help was easy to find. In and out super fast.
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June 2023 by Mike Catalino
Had many terrible experiences with Lowes on any major ticket purchase. The store manager is rude, she confused me with someone she had been talking to before I called to check on my order and chewed me out while puffing her chest as the store manager. I would love to leave a 1⭐️ However, James seems to be handling all of her problems and as I am in line getting a credit to my last order he had a line of her problems that he handled gracefully. The delivery driver was amazing she understood that there was some loose ends at the store and did an outstanding job getting the “wrong product the store ordered” delivered to a remote location without damage. I won’t be shopping at lowes unless it is something Home Depot does not have. This company needs to recognize James and their Delivery Team. They can not continue to wash their hands after money is put in the register. Within my last 3 orders I spent about $20k with them and had problems with 2 of them. It’s too many hassles and has cost my company much time, obligated us to comp our customers free work!
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June 2023 by Gary Ogilsbie
If you buy anything that requires installation don't! Nothing but a pain when you try to correct problems with the installer or defective products.
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May 2023 by Bryant Fannin
Very nice plants. All help was so nice and at least 10 asked me if I needed help. Parking is a little nuts. So when are the Electric car charger stations coming?
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May 2023 by Peter Renfree
We have found this particular Lowes to be really amazing. All of the employees are so helpful.
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April 2023 by Helga Tope
Went to my local Lowe's to buy a small amount of paint. I had absolutely no idea of what I needed. Andrew Gutierrez, who helped me make sense of my dilemma, went above and beyond to explain the paints to me. Without being condescending!!! Earnest and knowledgeable young man. Thank you so much
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April 2023 by Sheryl Warmkessel Bosch (mountainma)
Very disappointed with Lowe's, so I won't be shopping there any more. Did not like the treatment I received on a large ticket item I purchased for delivery. Supposed to get with me within 24 to 48 hours. A week later still no contact. Got ahold of Lowe's numerous times and they couldn't find it in their computers, finally found me and response was they will look into it. Next time I called, they kept hanging up on me....3 times. So my next call was to the manager. Guess what...they hung up on me!!! No way to do business folks. So I went to competitor, made my purchase, set up delivery for next day. Whoopee! No hassle. So back to Lowe's to get my money back. What a hassle that was. Had to get manager approved to return my money since it had been over 48 hours from purchase. Plus they wanted the item back that I never got in the first place. What a joke! It took almost an hour to get my money back....Really!!!! So needless to say HOME Depot is my choice now and all my friends know of the incompetent Lowe's. BUYER BEWARE!!
