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September 2024 by Stuart Bass
Excellent service as usual. Thank you
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September 2024 by Lynea Shendo-Herrera
Excellent customer service. Very kind, friendly and addressed all concerns. Highly recommend for all vehicle service needs.
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September 2024 by claudia grajeda
Nicholas was very helpful and attentive. I came to this dealership browsing and ended up with my new car. Thank you Nicholas!
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September 2024 by Kimberly Heltzinger
Had the truck I wanted, easy application process. Nicholas is so friendly, very professional and communicates well. Finance worked out a great deal. Highly recommend CASA and Nicholas. Report card A+.
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September 2024 by Colton Steen
Very respectful and personal service from all involved. Salesman Cameron was great at rolling with the punches and getting us settled in a new car!
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September 2024 by Eric Lyons
Bottom line: This business participates in Unfair or Deceptive Trade practice under New Mexico Law.
Was in the dealership in Nov 2023 to get an oil change for my 2500 Ram, and while I was there I asked about changing the fuel filters, knowing it would be due next year. I was quoted about $175, which wasn't too bad, so I figured I would go to the dealership when the time came.
In Aug 24, it was time to change the fuel filter. I dropped off the vehicle the night before, so it would already be there for my 8AM appointment time. At 3:13 PM, I finally got a call from the dealership, not saying that my vehicle was ready, but to call. I did, and spent 15 minutes on hold (with no answer) before hanging up. The next day, I called again and spent 30 minutes on hold before the call routed back to the switchboard, who said they would message them and I would get a call back. I gave up waiting and got a ride to pick up my truck. After another 15 minutes of waiting while 3 employees were just sitting, I finally got my invoice. $500+. I never approved anything near that amount, nor would I.
This is deceptive business practice as defined under New Mexico law, which requires a quote for work above $100, with approval required for deviations of 10% or $50 above the quoted amount (NMAC 12.2.6.10). Do not allow these crooks to service your vehicle.
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September 2024 by Elmer daclan
Excellent service, easy and fast transactions also they are very helpful!!! Thank you CASA..
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September 2024 by david quappe
Reno once again came through for us.found the right vehicle for us him and Fernando worked extremely hard and got us a good deal thanks again everyone AT CASA
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September 2024 by Nicole Swearingen
Anthony Carter, Robert Mora and the rest of the team made my purchase of my 2024 Honda civic smooth easy and fun it was a pleasure to work with them!
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September 2024 by fred wright
Brandon is the reason we keep going back because of Honda. Brandon’s Fairness, patience, kindness, and professionalism makes us feel like her of the casa family
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September 2024 by Judith Zagar
Was a fine visit, very thoughtful and kept me updated at all times. Cheerful and very professional. Always enjoy my visits with Casa. Jim Zagar
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September 2024 by Bobbiette Williams
I love getting my Honda service at Casa. Brandon The service technician always tells me exactly what I need. Talk to me about it. Makes recommendations and I always think that what he’s telling me is true and he’s trying to help me. He keeps me informed so that when they moved back to the new place, I knew that. Ireally appreciate Brandon and I think that they always take very good care of my Odyssey. BW
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August 2024 by Carlos Middleton
Brandon is always helpful and courteous and values his customers time . Always great service. He goes the extra mile! Thanks for all your help.
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August 2024 by Theresa Adams
It was wonderful. They listened and I listened, we negotiated. I was happy, I believe they are happy and everyone is so helpful. Even after the sale. And I love my Ridgeline!
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August 2024 by Terry Tucker
Professional and accommodating
