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November 2023 by TJ Lacalamita
Well, I chalk it up to the pressures of moving! I could swear that I did remote check-in to expedite my check out when I rented my vehicle. Michelle, after hearing my somewhat short responses to her questions, handled me with the other professionalism, courtesy, and was able to get me registered and out the door in less than 7 minutes. Her professionalism was outstanding and I highly recommend that when you need a local U-Haul to rent a vehicle, make sure you give this facility a call. Michelle was amazing and a great representation has to what customer service should be.
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September 2021 by D
Terrible.... made reservations 2 weeks ahead,, took off work,, and they didn't have my truck there, told me to drive to pine island ny, or Pennsylvania to get my truck? Regional rep was no help.....stay away from uhaul!!!! Go to penske, more money ,but no hassle.
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October 2020 by D Z
Terrible.... made reservations 2 weeks ahead,, took off work,, and they didn't have my truck there, told me to drive to pine island ny, or Pennsylvania to get my truck? Regional rep was no help.....stay away from uhaul!!!! Go to penske, more money ,but no hassle.
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June 2020 by JUNG HOON CHOI
Fast service, convenient location
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March 2018 by Rosemary B.
UNDERSTAND THE FEES AND GET IT IN WRITING BEFORE RENTING! Even though the rental charge for one day is $19.95 + tax for 10ft. truck; pay attention to the $1.99 a mile charge that is NOT so obvious + additional fees e.g. NJ Domestic Security fee $5 if you rent for 28 days or less and Environmental fee $1. We travelled 21 miles (Wyckoff to Paramus and back) and the mileage cost was $41.79 for 1.5 hours! This information is not provided - so, ASK questions upfront before renting and get it in writing before leaving their office. We will never rent from them again.
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August 2017 by Ken Sickinger
I would like to take a moment to thank the people at this U-haul location.Checking in was fast, the trailer was ready and Brian was helpful and professional in his duties.I would recommend this location for your U-Haul services.
