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February 2024 by Julia Malo
The best and kindest staff who always do an amazing job. Wouldn’t go anywhere else!!
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July 2023 by Irene Sid
If I could give this place a zero for their rudeness, unprofessionalism, and being a rip off I would. I went in for a pedicure while k was there I wanted just a nail color change nothing else, no manicure no nothing. I have a wedding I currently had red and blue and I needed To take this off. I am leaving for Europe in ten days and I didn’t want a fill in yet as I am trying to hold off for before I leave. Lady told its $49 for color change bc I have “gel underneath” meanwhile she had almost all the color gone and tells me it’s $49. I said now you tell me??? Calls boss over who was soooo rude and told me yes just color change, thought we were on the same page. what got to me was that when I went to go pay she didn’t tell me an amount she took my card so fast and charged me right away $69!!! And tells me byeeee I said to her how much was is and she paused and I looked at screen and saw $69. I said you’re charging $49 for a color change is beyond ridiculous!!!!!! I well never ever go to this place again and I am going to have my friends and family stop going here too! Time to find another place !! SOO rude and will do anything to charge more
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June 2023 by Astraia Ricciardi-Weber
I always look forward to coming here! This place is very clean and the workers are extremely nice!! I always use Monica for my mani and she always does an amazing job!! Highly recommended!
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May 2023 by Emy S
I don’t like leaving negative reviews, but I am so disappointed in how my nails turned out because the nail tech did what she wanted and not what I asked for. I went on Saturday and asked for ombré French gel, and so that she understood what I was requesting I showed her a picture of the nails so she could see what I wanted and how it was supposed to look, but she barely even looked at the picture and just got started. She went on to do what I thought would be what I asked for, but she did not do what I requested. I’ve never done them before so I thought she knew what she was doing but after a while I noticed that it looked very sloppy and not blended so I even asked if she could blend it out more and instead she went ahead with glitter which I never asked to have done and wasn’t even on the picture I showed her either. Of course I didn’t say anything more, because I really hate to have to keep nagging and I got too anxious to say that I didn’t like them. So I left the nail salon with nails I was unhappy with and on top of that it’s only been two days since I’ve had my gel manicure and one of my nails already has a crack and this never happens with me when I get gel done. They always last for two weeks at least. Based off of the reviews I was expecting better, but unfortunately that wasn’t my experience.
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May 2023 by vincent brennan
Very clean salon. Lots of colors and brands to choose from. The employees are very nice and friendly. It's my new place for manicures and pedicures.
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February 2023 by Beth R
This is the best place for getting your nails done. Today I had a gel manicure by Suzie- she made sure I was happy with the length/shape and sampled the color for me before starting the manicure. Suzie is friendly and helped me pick a color too which I always appreciate since I’m so indecisive and they offer a ton of colors to choose from. I don’t get my nails done too often but when I do I make a point to come here. The whole staff is fantastic. My last visit I got a pedicure from Marina - she gives a great calf massage! I also have gotten my nails done by most of the staff here - Lucy, Lisa, and Jay,-They’re all fabulous and friendly. This salon is clean & comfortable - I can’t recommend it enough!
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October 2022 by Sarah C.
I had a lovely time during my visit to Horizon recently. My best friend and I went for pedis that we had an appointment for. We were in the chairs promptly and the service was quick. I appreciate a timely pedicure because I can't stand how long they usually take at other salons. This was no nonsense, and the service was excellent. I was very pleased with how my nails turned out and I plan to return for my next pedi.
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October 2022 by Amanda Khanjian
When people go to a nail salon, they go to be pampered and feel good. NOT to be told they need to lose weight.Disgusting.(Posting for anonymous friend.)
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September 2022 by Elaine F.
Great nail spa! Very clean facilities and very nice friendly people. They have one in Wyckoff, Midland Park and I believe one in Edgewater. They are owned by a large family, and most of the family works and or runs them. Such nice people. Worth a ride from most towns.
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June 2022 by F P
Rude. Made fun of my daughter’s nails. Made her feel totally uncomfortable and upset. I don’t know why anyone raves about this place. Read the reviews. They are rude and it’s a factory. So many better places nearby. We will not be coming here anymore. Horrible customer service!Service: Gel manicure
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May 2022 by Erika Kao
Very clean, very happy with my experience!
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May 2022 by julia slipets
The worst manicure I had in my life. Unprofessional .Service: Gel manicure
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May 2022 by Niki G.
I had high hopes for this salon from the great reviews. I'm so sick of these places charging top dollar for mediocre services. I called for an appointment and when i arrived they had no record of my appointment and the place was packed. It took TWO hours to do my dip nails. I wanted to keep my length so asked for a slight trim. I ended up with extremely short nails somehow. . Long story long my nails came out horribly! I can't understand why the nail tech pretends they don't see obvious mistakes and just tell you how "pretty " they look. If anyone knows of a local salon that does great SNS nails please let me know!!
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February 2022 by Bonnie K.
This place lies and tells customers that certain stuff members are great simply based on availability. If you were to call and ask who is great at doing what you specifically wanted, they will lie and tell you that whoever is available is a perfect match. After being recommended to Angie for my needs, I sat with her and she honestly told me she has never done what I wanted. Funny, I though she was an expert according to the girl who answers the call. This is the second time, in 2 months, that this place has done that to me. Amy is rude but good. After seeing Jay, my nails fell off within 14 days when normally my nails last 21+ days. The nice sister, that managed this place previously, is no longer there and I think she runs their new Midland Park location, although I am not sure. The sister that now runs the Wyckoff location has no clue about customer service and how to make customers feel appreciated.
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January 2022 by Kelly Groenewal
I love going to Horizon for my nails, they’re always so nice, always have someone ready for you and do a great job with your nails! I usually go to Lisa (for gel LCN) and Daniella (for pedicure) and they do amazing. Now that they opened a location in Midland Park, I have been going there as well and are as great as the Wyckoff location! Highly recommend!Services: Waxing
