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March 2024 by Scott S.
dont waste your time unless you are a known customer. my two interactions (years apart): 1. called to see if they had a specific tudor model. women said to hold on while she checked but never came back on the phone 2. stopped by in sept 23 to inquiry about a rolex. put my name on "a list" but crickets since bought both the tudor and rolex at lee perla!
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September 2023 by Sean Mathis
Broad selection of some breathtaking pieces. I stopped in at lunch to purchase earrings for my wife. Was met by Emily. She asked me for details, provided solicited feedback and was very helpful. Ended up going back for something slightly different and Emily made the process very easy. I also inquired about a watch they did not have in stock and they offered to order it no questions asked and will text me when available. Great selection and very neat location.
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July 2023 by Alt898
Beautiful store. Lots of different brands stocked.The owner has a sense of humor - didn't take anything too seriously, nice that he was willing to help. Looked at IWC, Breitling, skipped past Panerai. One day I may be back to check out their AP collection...If you're going in for a Rolex - don't bother at the moment(none in stock for what I assume are new clients). Just buy the SS Daytona you want through a third party website. A shame because I always like to shop small business if possible, unfortunately the stores hands were tied and at the mercy of corporate Rolex.After talking to the sales man/owner yesterday, it'll be several years to acquire what I wanted. I could possibly be dead before it's available to me...Shorter I ASSume if you're a friend of the AD or have a large purchase history(rightfully so).Luckily I only live a few minutes away, no harm no foul.Bottom line, don't waste your time in trying to acquire a Rolex at this AD at the moment...There are other options out there, hopefully Hartgers will stock Grand Seiko in the future!
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June 2023 by Eric Aretsky
Thank you to Bobby & his team for locating a very difficult watch to find for my son’s graduation present!!! I was told by other stores that it could take months or even a year to find the watch. After a few weeks, I was surprised to hear that they got the watch in. Thanks so much for your efforts! I was so happy to give my son this gift on his graduation date. Thanks again! I highly recommend Hartgers!
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May 2023 by Lennyn Prado
I visited this Rolex authorized dealer a couple of months back to purchase a watch as a graduation present, and I couldn't be more pleased with the service I received. When I arrived, I was greeted by Saige, who took the time to explain to me that they didn't have any in stock at the moment, but that I might be able to get one in a few months. Although I was disappointed, Saige's professionalism and helpfulness immediately put me at ease.Fast forward to a few weeks before my ceremony, and I received a call from Saige letting me know that they had just received a shipment of watches, and that there was one available for me to purchase. I was ecstatic! Saige took the time to walk me through the purchasing process and made sure I understood all the details before completing the sale.Overall, I highly recommend this family-run Rolex authorized dealer. The staff, particularly Saige, went above and beyond to ensure that I was satisfied with my purchase and that the buying process was as seamless as possible. It's clear that this business values their customers and takes pride in providing top-notch service. Thank you!
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May 2023 by Daniel Rufolo
I had an incredible experience shopping at Hartgers! The showroom is beautiful and the customer service is best-in-class. I love my new watch, and would highly recommend Hartgers to anyone looking for a true luxury shopping experience!
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April 2023 by Robert B
It’s a lovely jewelry store, family owned and operated, with high standards. You can trust that what you source here will be of a respectable standard of quality (and you’ll pay for this peace of mind).It’s nice to have a neighborhood jeweler with such a wide selection of watches, even if you can’t actually take home the most in-demand models. During the pandemic, I managed to score a blue-dial Datejust on a walk in! Happy days.I’ve been treated well in all my interactions, even when getting respectful “real talk” about rare watches I’d need a much higher batting average to hope to land.Jewelry wise, they have a nice selection of classics - tennis bracelets, pendants, bangles, diamond everything etc. If I could offer one criticism, it’s that Bergen is getting more contemporary with all the recent city transplants and much of the finer pieces are a bit “boomer” for our taste. Hopefully in time the selection will adjust.But I’ll still keep stopping in for basics and watches.
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April 2023 by Christopher Hurni
Lauren at Hartgers is extremely helpful throughout any timepiece purchase, and goes above and beyond to make your experience a pleasant one. Additionally, the Hartgers showroom is beautiful! A great place to wander to take everything in. Would recommend Hartgers to anyone who has jewelry or timepiece needs.
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March 2023 by Peter Leone
I am not a high-end consumer of jewelry. But I was treated like one by the folks at Hartgers.Amazing personable service provided by all that I came in contact with.My Rolex of 22 years looked right out of the box. Completed at a reasonable amount and at an earlier time than quoted.Thank you for a wonderful experience.
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February 2023 by Ahad Khan
I've had nothing short of wonderful experiences each time I have visited Hartgers Jewelers over the past few months. The team there has been a delight to work with - Olivia especially. She took the time to get to know exactly the kind of timepiece I was looking for, walked me through the different Rolex configurations and provided great insight on the brand as a whole.She shared great enthusiasm in my interest and made a note of exactly what Datejust I was looking for and after only a short time - gave me the news that my watch was here and ready to be picked up!Due to their extensive jewelry selections, wide variety in watch brands, and ultimately their kind nature and exemplary service -I look forward to continuing to visit Hartgers and be a customer for life.
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November 2022 by John Sullivan
I brought my wife's Rolex watch in for cleaning and the gentleman, maybe owner, told me I didn't need to have it cleaned. I called Rolex about having it cleaned and they said it would cost $1000.00-$1200.00. Hartger's Jewelers saved me the money listed from Rolex. I was shocked because I am the one that asked for have it cleaned. Wow!Thank you Hartger's!. I will not buy from anyone else ever!
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October 2022 by Veechy Veech
Amazing experience at Hartgers Jewelers! My wife and I were in the area and decided to stop by to browse their amazing Patek and Rolex selection Bobby helped us around the store and made sure that we left with a smile! Hartgers is definitely a one stop shop for all your jewelry needs! Thank you bob!!!!
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September 2022 by Dave Kuzmanoski
I can’t say enough good things about my experience with Hartgers. I was referred by a friend and Bobby was extremely patient and helpful throughout the entire process. Recommend to anyone looking to looking purchase jewelry.
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August 2022 by David Turer
Beautiful store with many friendly and helpful staff. Some jewelry stores can feel very stuffy and unwelcoming, but the staff is very welcoming. They carry a wide variety of watches including Rolex, Panerai, Cartier, Tudor, IWC and Patek Philippe. Highly recommended.
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July 2022 by Garret Bedrin
Hartgers is the best! It's so rare to see a family business continue the legacy for so many years and the family has done a great job growing through the generations. I remember my parents shopping here and now my family of course also shops here. Pricing is fair and competitive, and they make you feel so welcomed. The building is stunning, clean, safe, and they are involved in the local community.You can trust the Hartgers family. Its one of Bergen County's best kept secrets.
