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March 2024 by tanya urdiales
Michelle and Anna are both great. Everyone there is so friendly and professional.
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March 2024 by Steven Van Heemst
Great customer service. I had my son with me. The Bank of America representative I think Gloria was so kind and proffessional. I was so thankful to her and everyone at Bank of America in Wyckoff. You make people feel cared for and that is important.
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December 2023 by Shirley everett
The best branch, the best employees, always willing & ready to be of assistance. Very pleasant, neat appearance, well dressed, friendly, knowledgeable. Cannot say enough good things about each & every employee at the Wyckoff branch. I've been a customer for years.
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December 2023 by Todd Longo
Great staff - Izla & Debbie are very accommodating, professional and a pleasure to deal with! Denise is the best and is really attentive to my business issues. I have no need to go to another branch.
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December 2023 by Santos Aguilar
Very professional staff ,super clean and helpful .Never had an issue with this bank/location. Definitely recommend!
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December 2023 by Carey Cornett
Great bank great staff. Staff is excellent highly recommended
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May 2023 by Lisa McKearnin
I had an issue concerning one of the safety deposit boxes several weeks ago. The branch management was very professional and worked diligently to resolve it immediately.I have used this branch for many years and always had good service.
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September 2022 by Annastasia Silver
Every single time I come to this location there is an issue . I just can’t understand why things have not changed with all the complaints and bad reviews they get . I dread having to walk inside this bank .. pure torture . It should not be this way .
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August 2022 by Barry H.
Now they have no late hours on Thursday night or any other. No warning or posts on their Website plus nothing's open not even Waldwick even though it says Thursday open to 6 also. New stupid policies from the same idiot management that used to have a greeter like Walmart except the branch is as large as a Shoebox. Stupid BS
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July 2022 by Mike Kraai
Worst BOA location. Every time I go here there is an issue. Poorly managed. Never have a problem at other BOA locations.
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March 2022 by Peter B.
I needed to speak to someone at this branch. I have been calling the number on the website for the branch... There is literally no way to get to a human! The phone rings about 10 times and then the recording tells you to use the website... no chance to leave message. I have been trying for days and days, hoping someone might answer. I can't find another number for this branch. I don't live in the area so can't reasonable just come to the branch... The best you can do is to set up an appointment online. I can't believe how poor the service is at this branch. They can't even answer the phone! It's been 10 days of me calling on and off each day... No Answer.
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February 2022 by Marky Mark
ONLY writing this review to give a huge thank you to Mo, who works here and who assisted me during a tough time. I had an issue with my account and Mo stuck by me during the whole process and helped me resolve it with no headache at all. He is an amazing employee that the BOA in Wyckoff has, and if the manager is reading this, should recognize just how valuable he is. Mo thank you again, it is greatly appreciated.
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August 2021 by Brian Cole
Awful customer service experience. Constantly short-staffed, often times with a single teller. It took me 20 minutes to deposit a single check via the drive through. Customers were lined up in the lobby also. I’d never bank here personally but forced to use this bank because of clients.
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August 2021 by Pete A
Best customer service at Bank of America Wyckoff Branch, all associates are very knowledgeable and friendly, I do recommend everyone to bank there
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May 2020 by mir ali
In this time when other banks are reaching out and picking up the phone for folks stuck at home this bank and this branch truly doesn’t care. No phone are answered and no appointments possible even online. Pathetic Don’t bank here
