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July 2024 by Ginger Head
For those who denied me a bank account as a crowd. remember I still have a bank account which allows me to deposit a 100k check through mobile app and delivery in 2 business days. Any one would pass your option if max 10k mobile deposit. Thanks Erik for calling a billionaires written paycheck to my name as fake. And lacking security features. Y'all need to brush up your knowledge about checks before you assign someone authority roles ?
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July 2024 by Francesca Marie Cwynar
We have navigated so many milestones in our life with the fine leadership and employees at PNC on McBride Avenue. Victoria and Maria helped us from the early stages of identifying how to consolidate our debt, to canvassing for a home, preparing for the expansion of our family, and traversing hardship and redirects. Their customer care and compassion is exemplary. Everyone I encounter at the branch is capable and empathetic. They truly care. We just welcomed a baby after many years of trying and they made this just as special as every other milestone we travelled together. So thankful to be in the care of this exceptional branch.
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April 2024 by Jamie Ng
Marcela, Mili and Yuli are the best. Great experience at this branch.
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February 2024 by Paul Harrison
Just been to this bank and the service was the worst I’ve experienced since being a member for the last 12 years. Susan was rude, dismissive, and unhelpful. Do better.
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December 2023 by Peter D'Angelo
I could not have been happier with my experience working with Marcela and Maria! They were absolutely wonderful to work with, pleasant, kind, and very knowledgeable! It was great being greeted by Victoria while I was closing on my HELOC as well! Great relationship focused branch!
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September 2023 by Elaine Potes
Outstanding customer service
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November 2022 by Anveta Flowers
Always great customer service.What's the saying, "service with a smile"
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June 2022 by Mauricio C
Fantastic experience at this branch.From the moment I stepped in, Rohmi made it her objective to answer every question I had, and made the process I came in for as smooth as possible. Rohmi’s knowledge and patience is definitely the best I have encountered in a PNC branch.The manager Victoria and assistant manager Marcela were also fantastic and very helpful.Thank you!!!!
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April 2022 by Robert Rios
Rohmi & Marcela are amazing. Very professional & knowledgeable people to work with!
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April 2022 by Mauricio Chivara
Fantastic experience at this branch.From the moment I stepped in, Rohmi made it her objective to answer every question I had, and made the process I came in for as smooth as possible. Rohmi’s knowledge and patience is definitely the best I have encountered in a PNC branch.The manager Victoria and assistant manager Marcela were also fantastic and very helpful.Thank you!!!!
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March 2022 by Joanne Sowinski
Everyone is very friendly and professional always happy to help I will not go to any other bank! Vicki and Marcella and staff are the best!
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March 2022 by Samah Quran
After a 40 minutes wait, they said we need to wait(a while more) since we were a walk in and their manager was suppose to help us, but (he/she) was never seen
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October 2021 by Juan Aponte
Very helpful
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July 2021 by Vel R
I have been very patient and understanding with various places due to COVID and understanding that many places are understaffed. I contacted the office at lunch time to schedule to be seen that day at 5:15-5:30. I was told to just come in and I would be taken care of. I arrive (at 5:13pm) to be told by Marjorie that the representatives to open an account are taking care of other customers. I was asked if I'd like to wait and said I would wait, even though I called and was told I'd be taken care of. I waited until 5:50 to have someone come out to tell me that I'm sorry the customers we are taking care of still need more time and we cannot see you today. "Would you like to schedule an appointment for another day?" I said I had one scheduled today and look at what happened. BYE. I went to the office in Garfield on Outwater Lane and was treated much better (seen twice in one week) by a staff member there. It was worth the extra 5-10 minute drive out of my way.
It is unfortunate that due to the capacity and rushing of things that "just walk-in" is the immediate go to." That or being dismissed.
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July 2021 by Basil Esaefan
Worst bank ever. Very poor management and lack of professionalism. They only looking to scam and steal our money. I asked Maria for a credit card that has 12 months free interests and she supposedly applied it for me. I told her I have a school bill and I need 12 month period to pay it off. however, a month later a found out she applied for the wrong credit card ,transfer balance, and now I'm stuck in this debt and interest is accumulating rapidly. Called them and only received apologies from them but they can't fix the mistake their employee made. I'm taking this to court and let a judge decide. Please if anyone got same issue with Maria contact me.#pnc worst bank ever.
