“To be honest I only use the ATM machine and use the app, never really go to the tellers, my guess is that they need new staffing/employees that are better equipped for customer service, this is why the reviews come across as negative, and I quote: "Capital One, What's in Your Wallet??"”
“I have utilized various banking services across different banks nationwide for business purposes. In my experience, the Chase branch here stands out as the most exceptional.
The staff demonstrates exceptional professionalism and expertise. During each visit, I have had the pleasure of working closely with Joseph Sproviero, the private client banker, who I can confidently assert is the most proficient banker I have ever worked with, both domestically and internationally. His knowledge and precision are consistently impressive. I intend to continue banking at this Chase branch due to the high caliber of professionals like Joseph.”
8:30AM - 6PM
1235 McBride Ave, Woodland Park“Well, every time I go there they treat me very well and in particular there is a young man Daniel who is very kind and respectful and does his job as it is. If there were a higher rating I would give it because the clients complain but they don't say what attitude they come with. They don't say it. I work in customer service in food and I get some clients who seem to take it out on me for what they do to them outside in their homes or on the street. I don't know. I only think, sir, forgive them, they don't know what they are doing. They do I come to serve them I say good morning and they don't even answer me they are arrogant and rude it's too bad they don't recognize it remember in the way of asking is the way of giving……….. period”
“We have navigated so many milestones in our life with the fine leadership and employees at PNC on McBride Avenue. Victoria and Maria helped us from the early stages of identifying how to consolidate our debt, to canvassing for a home, preparing for the expansion of our family, and traversing hardship and redirects. Their customer care and compassion is exemplary. Everyone I encounter at the branch is capable and empathetic. They truly care. We just welcomed a baby after many years of trying and they made this just as special as every other milestone we travelled together. So thankful to be in the care of this exceptional branch.”