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September 2023 by Laura Clisset
Pretty good
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May 2023 by susan schmitt
The best was so patient with me and just really grateful for all of their help. I love this store it's the best.
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May 2023 by Fritzi Winter
Wow! The staff helped me find the Le Creuset Dutch oven, 7.25 (not 7.5) qt pot in a beautiful Marseille blue. The Dutch oven was delivered before promised and adored. Unfortunately, a day after ordering. China sent several alternatives, same-ish color and design, for a fraction of the original price. I chose to keep the order I had made worth William Sonoma. Again Unfortunately, I needed to replace All Clad measuring spoons and cups tag I had left at my daughter’s lake house. China has changed, switched up the way we dry measure-no half cup and ate quality is poor.
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April 2023 by Chris Arndt
Super helpful staff.
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February 2023 by Kim Kowalenko
Very pleased with both our purchase and your employee- thank you ?
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December 2022 by Bun Chan
I researched online for what I wanted, ordered it online, picked out location I wanted to pick it up in 2 hours, only to find out they don't even have it. In fact I can't get it until after Christmas, delivered to my house.
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October 2022 by Michelle Anna
So I stop in William Sonoma just to kill some time before an appointment. As I'm browsing the store, filled with yummy delights, so I thought . I decide to pick up some lollipops Knowing that William-Sonoma is on the higher end of things. Everything must be yummy right?I pick up a tub of Rainbow lollipops just because I thought they would be special at $18.00Later that evening, I tried a lollipop and I was extremely upset, No flavor, it was like licking a cube of raw sugar. It actually hurt my mouth. I couldn't finish it. it was terrible and I would never give to a child- something so rough.Well on the receipt it is stated, no food returned. I called the store and told them about their awful pops and was met with a series of apologies, but "that's our policy "It is one thing to not take food back, but it is also another thing to not respect your customers and make them feel like they got ripped off . Which clearly I do feelI recommend that you think twice before you purchase anything edible at WS. great packaging and high price, doesn't mean anything. Lesson learned.William Sonoma when a customer tells you it's bad, it's bad!. Don't think your above an $18.00 return
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August 2022 by Ava Carter
Small store. Limited selection, closed on Sunday, no cooking demo.
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July 2022 by Cesar H Monzon
Great store but there are 2 people here that always make me feel unwelcome.
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March 2022 by Jacklyn Calderone
Very nice store and employees, found exactly what i needed
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January 2022 by Diana Rattazzi
Love this store, very nice staff and the best selection for your kitchen and cooking needs.
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December 2021 by Merline VOLCY
William Sonoma, Pottery barn as in really? Loll they can never let you down. They are expensive and they aim the high style so yes... that Sonoma is awesome. I personally like it for where it is and the people as well. They are very nice and helpful. If you're not of the area, walk down to the Pottery barn for some ridiculously gorgeous ideas for your home, try some new pastries at Panera or the very best with a view that says come rest ??? at the burger place further down. It is grand, quiet, and the food is to dying for!It is not the largest but it's somewhat the same size as most Sonomas and they always got what you need in stock! I myself welcome you! Happy shopping ?!!!
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November 2021 by Cynthia Soriano
Went to the Woodcliff Lake store on Sat, 11/20/2021 to buy All Clad cookware set and a toaster oven for our new kitchen. For toaster oven, we particularly picked Wolf Gourmet Oven Elite that has red knobs. The sales person helping us and myself agreed how nice the red knobs are. In the end, we picked up the Wolf oven because of the red knobs and a 10-pc All Clad Copper Core + other things spending a total of $2,887.17. When we got home, we found out that they gave us the oven with stainless steel knobs and when we called, they explained that the red knob oven is not available. When we were registering the cookware, we also found out that their price on the All Clad cookware is $100 more than All Clad online store and/or Crate & Barrel ($1599.95 vs. $1499.95). At Crate & Barrel you also get a bonus of an oval roaster and 2 red mittens. We figured we could ask WS to match the lower price however, it's more that the sales woman just wanted to make the sale that she did not bother to tell us that we are actually not getting what we want. The next day, we went to another branch of WS because Woodcliff Lake is closed on Sundays and returned the cookware set and the oven. I wish I know the name of the sales lady that helped us as she needs to understand what she did (S-454, R-3, T-6033, A-926298). I will never go back to this store again and will not recommend this store to all of my friends, colleagues and family.
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August 2021 by SLF 509
Great, friendly, knowledgeable, helpful staff. Joan took her time with my wife and I to pick out the right appliance for us.
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June 2021 by George Scherb
Staff was very helpful. Wasn't sure exactly which of 2 items I wanted, and the clerk showed me each one in detail and was very patient.
