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August 2023 by Jen Gill
Incredibly friendly and professional staff. Stacey was amazingly helpful with helping us find the proper fit for our boys.
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December 2022 by Miho Grant
Shops are all about people and I have been disappointed at this store over and over. Recently I wanted to give it a chance one more time and I walk in, a female staff who was standing, facing the front door completely ignores me, not a single hello or what are you looking for? and walks away. Not even an acknowledgment. There was a nice gentleman there before but with an exception of that, staff is not interested in helping or selling. They are doing a complete disservice to the brand which is great. I would avoid this store and spend your money at Madewell where they actually make you feel welcome.
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December 2021 by Justin Shieh
People very patient and helpful
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December 2021 by Anil Aluri
Very easy and pleasant place to shop at
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October 2021 by Nelson Valdez
Great jcrew location it's never packedStaff is very helpful
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August 2019 by Danielle D.
The store manager, Kristie Tiner, at the Woodcliff Store has absolutely no business in being in customer service, let alone a manager. After shopping at this location since it opened, I certainly will never be back. This manager could care less about her customers or sales. Nothing but a waste of time discussing a valid issue because she was beyond apathetic. She certainly could have turned this experience around, and could care less. Shocked someone of her demeanor and unprofessionalism could work for this company for five years. She shouldn't be in a high end location such as this one. I suggest the factory outlet to revisit the basics of customer service.
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April 2019 by Larisa Shneyderov
Very pleasant store !!
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February 2019 by Changsoo Kim
Good clothes
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March 2017 by Raul Pared
I thought I walked into the gap ended up buying some clothes when I got home is when I realized they were J.Crew not Gap what does that tell you
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January 2014 by barbara napoli
I prefer this store over the ones at the malls in the area. Its always a little bit more helpful and low key.
