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June 2023 by Doc Pursel
After years of frustration with my old ‘big’ propane company, I Just switched to Steenlands . I should of done this years ago! I couldn’t be happier with the service they gave me. I highly recommend them!! Local and a better price!!
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March 2023 by Mike Eliason
Steenland just delivered 200 plus gallons of propane. Just got an email from Another gas company they quoted me 1.69 a gallon if i use them.
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January 2023 by Christopher Bollinger
I've been using Steenlands for years now and today when they filled us up we were having an issue with propane odor in the house. I called their office and they sent the tech back over to our house and he went through everything to make sure there wasn't any leaks or issues with the system! I would recommend this company to anyone needing fuel or services on the heating systems. Extremely professional and reliable!
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October 2022 by DIANNE DIETERLY
Amazing people service is great. Answering service. Cash or credit pay availability. Call ahead delivery. Great prices. Much better than other gas/propane companies. I highly recommend.
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March 2022 by UFC SHARK
They are rude. They do not assist or help with anything with out a fee. They have zero customer service skills and their technicians talk about other customers that have a hard time paying their bill in the process of fixing things. Can't wait to switch to a more professional gas company.
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February 2022 by Laura L.
Susan Steenland left me without a propane tank in the middle of winter without my consent. The tank was removed while I was on vacation out of state. Though she claimed that she had no tanks I drove by and saw several available.
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March 2021 by Brian Picard Sr.
Fantastic service. Moved into a new home with Propane gas and had having always had natural gas I had many questions. They answered them all and even installed a new hot water heater. Great service and will alwaus use them.
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February 2021 by M B
I was left in the cold by a steenlands competitor. The competitor even cashed a state grant check without delivery in the winter leaving a disabled family at risk. It took them over six weeks to deliver even after several calls to their supervisor. By that time STEENLANDS had took action, helping our family.One call to steenlands and they promptly came to the rescue with a new tank and propane at a cost of less than half the price of the other company.I found Everyone I dealt with at steenlands to be patient, understanding and family oriented.My first call to them was frantic and the receptionist was graceful in understanding my situation. At delivery time the gentleman who came to deliver with the paperwork was excellent explaining everything to meHe was respectful and seemed like an old family friend.I thank God STEENLANDS serves our community.Without them families would be left to the demise of lying and unconscionable business ethics of their competitor.Thank you Steenlands. You are truely community minded keeping your customers top priority.Become part of the STEENLANDS family.You will be more than happy with their service and ethics!I would give more than 5 stars to this company .They kept my family safe and warm with a welcoming attitude.
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February 2021 by Vanessa Marie
Steenland's is by far, the best company for propane in our area, in my opinion. I was on auto-delivery with Steenlands for many years with never an issue until one day a competitor approached me with a rate I simply couldn't refuse. I stayed with that competitor for several years until one day I really looked at my bill and was surprised at the rate I was paying. It had jumped significantly. When I called the competitor to ask about the high rate, I was met with a very rude office manager who acted like she didn't have time for my questions and was clearly annoyed that I had questions at all. I called Steenlands to get their cost and found I was seriously overpaying for propane. Lisa, at Steenlands, was so pleasant. She even found my old account from when I was on auto-delivery with them so I didn't have to give her any of my information. I asked Lisa if I could get Steenlands to do a one-time delivery for me as I was hoping to be able to price shop my deliveries since I own the tank. Lisa was still very helpful and easy to work with. She was not offended at all that I was choosing to price shop. I had a delivery very quickly at a reasonable rate. After a second call to Lisa, I was again impressed with her wonderful customer service and pleasant attitude. I told her I would be calling competitors to check rates and she again had wonderful customer service and told me to call her back if I wanted to schedule. After calling the competitor and again being met with a terrible attitude from their office manager, I called Steenland's back and placed my order. Again, delivery was quick and their delivery driver very professional. Today, I decided that Steenlands has truly earned my business loyalty and I've once again signed up for their auto-delivery service. Not only do they have great rates but good customer service, reliable deliveries, and friendly office staff. Lisa is wonderful! It's good to be back with them!
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June 2020 by Brian E.
Great family owned company. Superb service and friendly staff! Best company in the area.
